Operations Manager Jobs

Store - CHATHAM, ON
Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major Activities

• Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Manage and execute merchandise operations and Omni channel processes
• Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
• Serve as Manager on Duty (MOD)
• Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Assist with Omni channel processes
• Assist Store Manager in planning and supporting the scheduling and execution of store workload.
• Cross trained in Custom Framing selling and production
• Achieve your KPI’s; manage your team to achieve their role KPI’s
• Manage and execute the inventory management processes in store
• Acknowledge customers, help locate product and provide solutions
• Manage and execute shrink and safety programs.

Other Duties As Assigned
Preferred Type of experience the job requires

• Retail management leadership experience

Physical Requirements

• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• Ability to remain standing for long periods of time
• Ability to move throughout the store
• If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
• Regular bending, lifting, carrying, reaching and stretching

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
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Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)