Operations Leader Jobs

One of our clients, Learn2 (https://www.learn2.com), is looking for their next Operations Leader!

Do you take pride in being the trusted right-hand go-to person? Do you have an eye for detail and work in a highly-organized way? Do you have the ability to work collaboratively and creatively within a distributed organization? These are all vital to this position, since team members and members are in different locations.

The Operations Leader is primarily responsible for providing full operational support to the Founder and Learn2. You are able to support the creation and follow through of organizational goals, with a focus on operation efficiency and improvements to both process and material.

If you are this person - then we want to connect. We are an amazing leadership developmentcompany with a participant-driven learning approach located in Barrie (Simcoe), Ontario, Canada and we need an exceptional Operations Leader!

What does Learn2 have to offer you?

Opportunities to learn about team, leadership, communications, sales, and business skills. Opportunities to collaborate with a group of best practice leaders who are out changing how organizations work.

Your voice matters, and you’ll have the opportunity to be an integral part of a growing team that is out to change how the world works. You’ll also get the opportunity to influence and innovate how we grow our team and our impact.

Responsibilities

• Provide support to the team coordinating automated and logistical aspects of pre-program activities
• Collaborate with internal teams to ensure program alignment, best practices, and support overall organizational goals
• Work closely with Founder on program design projects, providing research, analysis and implementation support as needed
• Coordinate and prepare the materials required for unforgettable client deliveries
• Ensure automated processes are delivering the desired outcomes in meeting scheduling, ranging from pre- and post- program meetings to sales and customer experience follow ups
• Identify and implement process improvements to enhance efficiency, quality, and customer satisfaction
• Support the excellence of materials by working with subject matter experts and content creators, including manuals, participant materials, and presentations
• Act as a reliable and confidential liaison for the Founder with the team, contractors and their family
• Collaborate with Founder, contractors and team to execute program delivery and operational plans, providing insight and recommendations to enhance performance and achieve goals
• Accomplish tasks for the Founder as required, maintaining discretion and efficiency

Skills & Experiences:

• Ability to consistently meet daily, weekly and monthly deadlines
• Accuracy and attention to detail
• French and Spanish languages an asset
• Interest in learning and development
• Your verbal and written communication skills are exceptional and professional
• You have exceptional computer skills. You can quickly learn any software package and quickly create beautiful MS Office files with ease. We use the full Microsoft Suite of products with heavy usage in Outlook, SharePoint, Excel, Word and PowerPoint
• You have an operations and administrative background
• Experience using Adobe Acrobat Pro

How you will know if you are a fit:

• You want a role with a purpose-driven organization where your contribution is appreciated.
• You work flawlessly as a team member in a hybrid setting
• You understand discretion, confidentiality, and have sound judgment when handling sensitive information
• You’ve effectively managed many small and large projects at the same time
• Your proof-read everything
• You’ve learned how to prioritize work so you keep others working and effortlessly handle last minute requests at the same time
• You communicate directly and clearly about your needs to achieve the desired result

Reporting Structure, Location and Hours

The Operations Leader reports to the Founder and works closely with other key team members. This is a full-time, hybrid, position requiring time in the Barrie(Simcoe) area on a regular basis.

Application Instructions

If this position describes you please send us a confidential email with your cover letter and resume in a single file to [email protected].

Other things to consider when applying

Not sure if you have enough or the right experience for this job? Apply anyways. Only 1% of candidates will ever meet every single requirement on most job postings. It’s not a big deal if you don’t meet all our requirements. Diversity of our talent’s backgrounds, skills, experiences and education is what makes us stronger. If you are passionate about what you do, are a great colleague, interested in learning, and willing to work hard, we want to hear from you.

Learn2 is committed to providing a barrier-free and inclusive work environment where everyone belongs. We want our team to be able to do their best work, be their whole selves and experience their full potential. We are an equal opportunity employer, and are committed to providing a work environment that is diverse, inclusive and accessible to applicants, staff, clients, and visitors with disabilities.

If you require support and/or accommodation during any phase of our hiring process, please do not hesitate to connect with us. We’ll work to learn more about your needs to provide you the best experience possible and know that all information received in relation to accommodation will be kept in confidence.