Medical Science Liaison (Msl)

Founded in 2011, Fullscript supports 70,000 health practitioners across North America committed to delivering better patient care.

Fullscript provides the ability to prescribe and manage the use of healthcare’s best supplements all in one place. Fullscript's online prescribing platform provides access to over 20,000 practitioner-grade products from over 300 brands, enabling practitioners to create fully personalized plans for their patients. With an unrelenting focus on quality and convenience, Fullscript delivers a patient experience that can't be found anywhere else.

Fullscript is a company where teammates embrace a growth mindset, have their talents celebrated, are given the tools to Grow Faster Than The Company, and are inspired to put their wellness at the forefront of their everyday lives. As a result, Fullscript has been consistently recognized for its culture and leadership. Check out our Culture Guide here.

The Medical Education team is an arm of the Integrative Medical Advisory Team (IMAT), which provides critical advisory functions to the commercial and operations divisions of the company, while also helping to drive strategic innovation. The Medical Education team has helped develop one of the integrative medicine industry’s most valuable practitioner and patient content libraries, as well as three prominent studies based on treatment adherence. The team is now focused on driving education-based strategic partnerships in collaboration with numerous divisions of the company, providing support services to front-line teams like sales and customer support, and continuing to explore research opportunities that position Fullscript as a leader in medical innovation.

What you'll do:

• We are seeking a highly motivated and experienced Medical Science Liaison (MSL) to join our dynamic team in the supplement industry. As an MSL specializing in partner engagement, you will play a crucial role in establishing and nurturing relationships with key external stakeholders, including healthcare professionals, scientific experts, and industry partners. You will be responsible for providing scientific and medical support, delivering educational programs, and facilitating the exchange of scientific information to enhance the understanding and utilization of Fullscript’s supplement products

Responsibilities:

• Stay current with relevant scientific literature, clinical guidelines, and regulatory requirements to ensure accurate and up-to-date knowledge
• Participate in scientific conferences, symposia, and advisory boards as needed to stay updated on emerging trends and research in the supplement field
• Develop and maintain strong relationships with key external partners, including healthcare professionals, scientific experts, and industry organizations
• Facilitate scientific exchange and communication between internal stakeholders and external partners to foster collaboration and address scientific and medical needs
• Serve as a primary scientific and medical resource to internal and external stakeholders, addressing inquiries and providing accurate and timely information on Fullscript’s supplement products, their benefits, and appropriate usage
• Conduct educational and training programs for clients, including healthcare professionals, to enhance their knowledge and understanding of supplement products and their potential applications, and the overall features of the Fullscript platform and its related services
• Comply with all applicable legal, regulatory, and company policies and guidelines
• Collaborate with cross-functional teams, including Sales, Marketing, Merchandising, and Product, to ensure alignment and coordination of scientific and educational initiatives
• Provide insights and feedback from the field to internal teams regarding product performance, market trends, and competitor activities
• Support the development and review of scientific materials, including educational resources, presentations, and publications

What you'll bring to the team:

• The MSL candidate must have experience with the development of medical (health-related) programs and projects for a wide diversity of audiences, and should be confident in the process for associated business impact reporting. Above all, the MSL must be highly organized, detail-oriented, and able to communicate effectively within and across different teams

Technical Qualifications:

• Strong organizational and time management skills to prioritize and manage multiple projects simultaneously and from conception to completion
• Proven ability to build and maintain strong relationships with external partners
• Two to three years of experience as a Medical Science Liaison or a related role in the pharmaceutical, biotechnology, functional food or supplement industry is required
• Strong scientific acumen and understanding of clinical research methodologies
• Ability to distill complex scientific information into clear and concise messages for different audiences
• Demonstrated project management experience and/or equivalent training or certification
• Flexibility to travel as needed to attend meetings, conferences, and partner engagements
• Demonstrated knowledge of an evidence-based approach to healthcare
• Advanced degree (ND, MD, MSc/PhD or equivalent) in a scientific or integrative healthcare field
• Self-motivated and able to work independently with minimal supervision
• Demonstrated ability to conduct in-depth research on a variety of health-related topics
• Excellent communication and interpersonal skills to effectively engage and collaborate with diverse stakeholders
• Demonstrated ability to collaborate with industry experts to gain insights and translate them into learning content

What we can offer you:

• Training budget and company-wide learning initiatives
• Generous PTO and competitive pay
• Ability to work Wherever You Work Well*
• Discount on Fullscript catalog of products
• Fullscript’s RRSP match program for financial health
• Flexible benefits package and workplace wellness program

*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both.

Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to [email protected] and let us know the nature of your request and your contact information.

Our team handles both personal information and personal health information, which means candidates that receive and accept employment offers must undergo a background check.

Want to learn more? Check us out at www.fullscript.com/careers, find us on social media, or check out our culture guide.