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Company

STELCO - The Steel Company of Canada

Address Hamilton, Ontario, Canada
Employment type INTERN
Salary
Category Manufacturing
Expires 2023-07-15
Posted at 11 months ago
Job Description

With a legacy that spans over 100 years, Stelco is company that has grown along with Canada and its global partners. We understand that twenty-first century competition demands the highest quality products, period. So, Stelco is bringing together the people, technology, and unmatched market knowledge to, once again, take on that challenge from here at home.


Co-op Student - 12 Month Contract - September 2023-September 2024


Job Location Onsite at 386 Wilcox Street, Hamilton, ON


Job Type: Co-op Employee


Job Overview

The Application Analyst role utilizes systems, processes, and business knowledge at Hamilton Works and Lake Erie Works to provide ERP application support and management within Stelco. The successful candidate will act as a liaison with the business, software solution partners and work alongside the application developers and business users for gathering and documenting business needs. In addition, the candidate will be responsible for managing deployments within our Dynamics 365 (D365) Finance & Operations (F&O) ERP system. The candidate will be required to understand functional requirements and business processes throughout the business, in order to help support, triage and resolve support issues in D365.

Safety is the Core Value of Stelco, and the individual will make Safety the #1 priority in the execution of all work activities, including monitoring contractor/vendor safety in support of work efforts.

This position reports to the Application Services Manager

Job Responsibilities

  • Assist users in resolving problems and answers questions with minimal supervision.
  • Assist various business units with development, execution, reporting and acceptance testing.
  • Manage deployments within the D365 F&O ERP system. (system upgrades and enhancements)
  • Communicate with stakeholders and manage the business requirements to ensure successful end-to-end delivery.
  • Contribute to the continuous improvement of business processes and Stelco’s digitalization journey.
  • Collect, document, update and review business processes and scenarios into functional design documentation.
  • Work with business owners to analyze and document customer needs and business processes.
  • Identify and recommend opportunities for system improvement.
  • Collaborate with ERP support vendors to help streamline support, change requests and upgrades to our ERP system.
  • Participate and provide functional input into project-based activities.
  • Support, triage and maintain the D365 ticket queue to ensure timely resolution for business issues.
  • Understand and challenge specifications, designs and test cases to ensure quality and accuracy of requirements.
  • Interpret D365 users’ technical issues over phone and respond with solutions.

Job Qualifications

  • Communication skills: the analyst must be able to express ideas clearly to transmit the business requirements, operational, and functional requirements to development teams.
  • Currently enrolled as a full time student in Computer Science or related studies
  • Creativity: Creativity is encouraged to find solutions that will simplify the process, which will support operations, and maximize the use of tools.
  • Detail-oriented: it is essential to provide quality work at every stage of the process and to be organized.
  • Must be attending school following co-op term

Job Skills and Knowledge

· Strong oral and written communication skills.

· Excellent communication and interpersonal skills (both verbal and written) with the ability to communicate effectively with all levels of staff and management.

· Experience within an ERP system such as D365 F&O, SAP is considered a requirement.

· Ability to work both autonomously and within a team environment.

· Ability to multitask and adapt to the challenge of unfamiliar tasks.

· The ability to follow direction and work well with others is a necessity.

· Proficient with Microsoft Office Suite of tools including Excel, Word, Project, Visio, and Power Point.

· Strong Customer service skills.

· Ability to lead meetings with stakeholders of all levels.

· Ability to prioritize workloads.

Working conditions

  • Normal, fast-paced office environment for a high impact team.


In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, Stelco is an equal opportunity employer who is committed to providing an inclusive and barrier free recruitment and selection process. Applicants should advise Human Resources if they require any type of accommodation during the recruitment process.