Manager, Repair Services (East Canada)

Management | Full-Time | Field Operations

As a Repair Services Manager you are responsible for the safe and profitable execution of wind turbine repairs at Wind Farms with or without existing service contracts with Vestas or its subsidiaries. As a Repair Services Manager, you will hire, develop, train, and manage a designated number of technicians to work safely and efficiently while executing the designated turbine repairs within your regional area of responsibility. While executing these repairs, you will also be expected to identify and deliver process improvement projects to increase safety and efficiency of turbine repairs.

Responsibilities

• Collaborate with Resource Group to coordinate a team of technicians in a multiple-project environment across North America.
• Identify and develop key vendors necessary to implement project strategy.
• Hire, train, develop, and support between 8 to 12 technicians responsible for implementing designated repair projects within their regional area of responsibility.
• Support organizational continuous quality improvement processes to reduce defects in parts, repairs, and service.
• Communicate project plan and status to internal and external stakeholders. as well as resolve any project issues that may arise with the appropriate stakeholders.
• Embrace corporate safety standards and ensure team members are properly trained and comply with organizational standards.
• Provide input to development team on requisite improvements to tooling, work instructions, and spare parts.
• Develop and mentor managers at Vestas service contract sites to efficiently deliver turbine repair work that is out of scope from their service contract. This repair work is generally for major corrective and infrequently completed repairs.
• Identify and facilitate requisite changes to team functions to improve safety or efficiency.
• Develop and coordinate project plans for assigned repair projects.
• Responsible for safety and to profitably plan and coordinate assigned turbine repair projects.
• Provide support to sales team in proposal development.

Qualifications

• 3 - 5 years of experience as a project manager, project lead, or other management experience, preferably in a related service, industrial or manufacturing setting.
• Ability to build and develop a high functioning team of technicians.
• Technical understanding of mechanical and electrical systems
• Ability to communicate effectively in English.
• Proficiency in Microsoft Office Suite computer skills (Windows, Word, Excel, Power Point, and Outlook)
• Experience developing repairs, tooling and procedures.
• General technical background with experience developing repairs, tooling, and procedures
• Valid driver's license, passport, and ability to travel as needed to meet business goals (could be up to 25% of the time).

Competencies

• Demonstrated continuous improvement and quality methodology skills; effective issue resolution and structured problem-solving methodology; recommends and drives improvements in existing products / services to better meet customer needs.
• Highly self-driven with demonstrated accountability and ownership; functions effectively in a time-sensitive setting, in environments of rapid change and conflicting demands; enjoys multi-tasking; demonstrates a sense of urgency in meeting commitments
• Experienced with customer interaction and business development.
• Advanced leadership skills; demonstrated ability in coaching, mentoring, motivating and developing employees to achieve a highly aligned, motivated, and engaged team. Converts strategy into action-oriented objectives and communicates the direction with passion.
• Ability to interact frequently with others in a professional and courteous manner.
• Ability to effectively cross-functionally supervise a team.
• Demonstrated success in understanding commercial terms and negotiation strategy, balancing business profitability, and customer needs.
• Effective change and conflict management; proven decision-making ability with balanced risk taking; applies expertise to get results leveraging group interaction and areas of specialty.

Physical Demands

The physical demands described here are representative of those that are met by an employee, to effectively perform the essential functions of this role. Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions.

• Ability to stoop, kneel, crouch or crawl as needed, as well as hand-eye coordination and manual dexterity.
• Ability to observe training and obtain certification in required safety programs that include LOTO, Electrical, Fall Arrest & High Angle Emergency Decent, and Confined Space.
• Visual acuity including depth perception, field of vision and the ability to distinguish between colors
• Due to safety parameters of fall protection equipment, the total weight of required PPE and gear shall weigh 300 lbs or less while being worn. Required PPE and gear can weigh up to 40 lbs.
• Ability to successfully participate in all training courses, including controlled decent practical exercises.
• Ability to climb stairs & vertical ladders to heights of 60 to 100 meters and at times supervise work in confined space environments.
• Ability to lift, push, pull, carry items up to, but not more than 50 lbs. in weight.
• Ability to stand and walk for prolonged periods of time
• Hearing ability to use telephones, close range radios or related device

What We Offer

We offer an exciting Management position with great development opportunities in an inspiring environment at the world's number one wind turbine producer. We value initiative, responsibility, and accuracy. You will become part of an international environment with a commitment to sustainability and safety and you will work among colleagues that take care of each other.

• Global bonus program
• Generous Paid Time Off policies
• Great benefits coverage that includes dental and vision
• Tuition assistance
• Highly developed Training Program
• RRSP plan

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.

With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.