Manager, Production Control (Dc Workflow)

Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About This Team
The Production Control (PC) teams are responsible for generating the workload for both Retail and E-Commerce, along with ensuring all processes related to effective order flow are happening on schedule. They monitor workflow through the DCs and make changes as necessary to hit daily goals, including minimizing aging orders.
The Production Control Manager oversees multiple PC teams across distribution centers and is responsible for directing the daily operations. This leader will manage and oversee the effective and efficient release of work to our distribution centers, and improve methods, steps, and instructions to ensure consistent operations.
a day in the life

• Manage adherence to procedures & protocols that reduce risk to production (i.e. process controls, people coverage, report-monitoring)
• Provide consultation regarding waving exception requests or intersecting project requirements
• Manage shift scheduling and maintain primary and secondary coverage protocols
• Oversee multiple PC teams (up to 20 associates) across multiple distribution centers
• Assess individual and team training needs and complete development plans for team members
• Engage with engineering & IT partners to drive local enhancements to configuration, reporting, and waving
• Support with cyclical people processes including completion of mid-year and year-end performance evaluations
• Drive updates to production control reports as operational needs and processes change
• Attend start-up meetings, leadership team meetings/business report outs, and cascade relevant information to the PC teams
• Set department daily and short-term goals to achieve Distribution Center KPIs
• Develop and maintain daily production control operational processes to meet ever-evolving business and operational requirements
• Assist in supporting overall PC people goals, including leading and participating in team trainings, team builders, and team recognition and engagement
• Oversee daily wave scheduling and identify opportunities to standardize or improve processes
• Execute continuous improvement initiatives based on strategic priorities defined by the Production Control Senior Manager

Qualifications

• Experience with Power BI a plus
• SQL language proficiency a plus
• Strong written and verbal communication
• Strong attention to detail
• Possess strong collaboration skills and approach problems with a solution mindset
• Experience in high volume retail distribution environments highly preferred
• Bachelor's degree in engineering, production planning or related field, or the equivalent combination of education and experience
• Minimum three years management experience
• Three to five years planning, production and/or quality experience, with specific knowledge of program management and production control systems
• Master’s degree in engineering, production planning or related field a plus
• Excellent computer skills and proficiency with Microsoft suite (Word, Excel, Powerpoint, Outlook, Teams)
• Flexible and adaptable with schedule which could include nights, working required holidays, some weekends with occasional after-hours requirements and overtime

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
• Foster connection by putting people first and building trusting relationships.

Additional Notes
Authorization to work in Canada is required for this role.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:  

• Extended health and dental benefits, and mental health plans
• Parenthood top-up
• Fitness & yoga classes
• Extensive catalog of development course offerings
• Savings and retirement plan matching
• Generous employee discount
• Paid time off
• People networks, mentorship programs, and leadership series (to name a few)

Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.