Maintenance Services Coordinator Jobs

As a Best Managed Company celebrating 100 years in business, we foster career opportunities for success. With a family-based culture, we grow through collaboration, innovation, and open communication. At Sifton, we build outstanding communities where people live, work and play. Every day, we go out of our way to hire our next great team member.

Join our team and build a career you’re proud of.

We are looking for 1 full-time Property Maintenance Coordinator to join our residential rental team in London at our Berkshire Club location. The Property Maintenance Coordinator will support the daily maintenance demands of service requests related to the residential portfolio including: connecting with tenant, scheduling and coordinating maintenance projects, and maximizing customer and contractor relationships. They will provide excellent customer support to tenants and a high-level integration between all maintenance team members, ensuring the positive resolution to any maintenance issues affecting the safety, attractiveness and competitive impact to our residential rental communities.

• Skilled at research, data collection and quotation review/comparison.
• Able to communicate professionally in both written and verbal formats.
• Ability to identify the problem promptly and work towards a positive resolution.
• Establish priorities for maintenance requests to resolve outstanding work orders.
• Knowledge of the Residential Tenancies Act, fire code and building code an asset.
• Experience in project coordination and aspects of property management.
• Accurately code all invoices from trades and suppliers and obtain the necessary authorization for payment. Using Docuware system for all invoice processing.
• Prepare and deliver correspondence to residents regarding day to day in-suite work, move in and move out inspections, scope of work and purchase orders. Assists in contractor scheduling and communication.
• Exceptional customer service skill and pleasant telephone manner.
• Engage with clients, peers, and vendors in a professional and collaborative member. Actively participating in team and community initiatives.
• You’ll enjoy special events, celebrations, and unique perks, specific to your role and work environment, that reinforce our commitment to creating a wonderful employee experience.
• We’ll set you up for success by providing in-depth training with your team and mentors, working in partnership with our leadership team.
• Thrives working as part of a supportive, highly functioning team and works independently.
• Our unique rewards and recognition programs are designed to celebrate you, your contributions and promote your success.
• High attention to detail and proficient in scheduling multiple trades and team members.
• Our Employee Assistance Program is available for your everyday needs.
• Proven ability to work in a quick paced and demanding environment.
• Issue routine maintenance requests to the Inside & Outside Maintenance teams.
• Administrative, planning and scheduling role, responsible for the efficient flow of maintenance requests and their resolution. Ensures that maintenance requests, whether via phone, email or in person, are received in a timely manner and entered into Salesforce promptly. Follow up with residents about status of requests or repairs to ensure open communication with tenants.
• Intermediate knowledge of Word, Excel, Outlook and other related computer programs.

At Sifton Properties Limited, we are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their full potential. Further, your well-being and safety are important to us. We prioritize work-life balance and offer strong health and safety programs, including required COVID vaccination for all roles, to support our employees, families, and the larger communities we serve.

Sifton Properties would like to thank all applicants, however only those who qualify for an interview will be contacted.

Job ID: 2023-2174

Company Location: London Residential Rentals

External Company Name: Sifton Properties Ltd.

External Company URL: https://sifton.com/

Street: 500 Berkshire Dr.