Lobby Lounge Manager, Fairmont Pacific Rim

Company Description

Company Description

A modern oasis at the ocean's edge, Forbes Five-Star Fairmont Pacific Rim is the award-winning Lobby Lounge and RawBar combines the best of glamour and comfort. The internationally recognized cocktail program provides a bespoke experience inspired by world travel and the stories it tells, expertly designed by Canada’s best bartender; elevating Canada’s cocktail culture to a higher level. Indulge on inventive and rave-worthy 100 percent Ocean Wise sushi at the RawBar, while enjoying the robust live music program featuring the best of Vancouver’s contemporary music artists; creating a world-class lounge experience that delights beyond measure. Discover Fairmont Pacific Rim – and lead our award winning, world class Food & Beverage team.

Why work for Fairmont Pacific Rim?

• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Opportunity to develop your talent and grow within your property and across the world!
• Discounted food & beverage offerings at our Vancouver sister properties
• Complimentary dry cleaning of business attire
• Access to our full benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match, Registered Retirement Savings Program (RRSP) with company contribution, and a Tax Free Savings Account (TFSA)
• Paid time off including vacation, sick days and holidays
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Complimentary meals through our colleague dining program (taxes apply)

What You Will Be Doing

• Coach and develop colleagues through ongoing conversation and feedback, annual performance reviews, developmental plans, and career paths
• Lead, mentor and train the Lobby Lounge team to provide our guests with a flawless, meaningful and authentic luxury experience, delivered in a personal way
• Lead the Lobby Lounge in employee engagement initiatives and action planning based on colleague feedback and engagement survey responses
• Oversee all areas of the atmosphere: includes maintenance, cleanliness, and music
• Strategize on new products, service offerings, and upsell opportunities
• Oversee all Recruitment, Training & Development, and Performance Management of the Lobby Lounge
• Responsible for all Health & Safety in the restaurant. Must ensure that all Health & Safety guidelines are maintained a regular audits are in place.
• Oversee payroll and accuracy of the Lobby Lounge
• Lead the team in food tastings, cocktail & wine list development and any other matters relating to the food & beverage offer.
• Monitor inventory, operating pars and oversee plan purchasing
• Host monthly departmental meetings related to hotel goals and planning, guest satisfaction, financial results, employee engagement, health & safety, employee recognition, sustainability, brand standards, etc.
• Implement effective cost control measures of all food, beverage, labor and operating expenses in the Lobby Lounge by finding efficiencies and maximizing productivity

Qualifications

Your experience and skills include:

• Proven ability to analyze data and trends, create strategies for improvement, and take risks
• Ability to work effectively and collaboratively in a demanding, multi-cultural, diverse environment within required deadlines
• Excellent interpersonal and communications skills
• Proficient with Silverware, Micros, Avero and MS Office or similar an asset
• Vision and ability to lead and motivate others
• Flexibility and ability to adapt to changing priorities
• Proven ability to build and maintain strong relationships with stakeholders
• Ability to create and promote a fun working environment
• Highly organized and ability to work well under pressure with competing priorities and deadlines
• Minimum 2 years' experience at Lobby Lounge or Bar General Manager levael (or equivalent) operating with full performance accountability of a successful brand operated restaurant

Additional Information

Visa Requirements:

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS