Lenscrafters - Lab Technician

Date: Jun 17, 2023

Brand: LensCrafters

Location:

Kelowna, BC, CA, V1Y 6H2

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world

GENERAL FUNCTION

The Lab Technician creates exceptional value in the lives of our customers by delivering The LensCrafters Experience. Exceeds customers’ expectations through manufacturing eyewear in accordance with LensCrafters Quality Manufacturing Program. Ensures speed and reliability of service.

Major Duties & Responsibilities

• Demonstrates safe work practices including the wearing of personal protective equipment while in the lab.
• Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used per chemical safety program. Keeps management informed of potential safety opportunities (i.e. broken tiles, equipment, etc.).
• Performs multiple tasks simultaneously with accuracy and thoroughness despite time pressures and customer volume.
• Responsible for basic operation, cleaning and ongoing maintenance of laboratory tools and equipment using established QMP maintenance procedures and calendars. Diagnoses and solves equipment issues.
• Takes initiative to notice and follow up on discrepancies; suggests improvements, recommends solutions and does what is necessary to ensure customer satisfaction.
• Operates Point of Sale inputting all lab statistics with accuracy and attention to detail.
• Utilizes product knowledge to determine the best manufacturing process for both routine and special orders to ensure the production of top quality eyewear in accordance within expected delivery time.
• Attentive to detail with all measurements, calculations, equipment settings and defective product.
• Strives to improve technical knowledge through the completion of the Quality Manufacturing Program and continually applies that knowledge in the production of all eyewear.
• Drives top line performance and bottom line optimization / profitability.
• Reviews Accufit and diagnoses vision care needs.
• Produces quality eyewear through utilizing the Quality Manufacturing Program: selecting lenses, marking, taping, blocking, generating, fining and polishing, coating polycarbonate lenses, first (surface) inspecting, finish layout and blocking, edging, tinting, UV and anti-reflective coating, grooving, drop-ball testing, safety monogramming, mounting and final inspecting.
• Strives to achieve "Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities.
• Takes pride in the appearance of the store and shows initiative in keeping the lab and stock room clean, organized and safe.

Basic Qualifications

• Problem solving skills
• Strong inter-personal skills (friendly, caring, patient)
• Strong communicator and listener
• Knowledge of store merchandise
• Organizational skills
• Strong basic math skills
• High School Graduate or equivalent
• Strong customer service skills (internal and external)

Preferred Qualifications

• Experience with machinery
• Optical training
• Previous experience in optical

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world

Job Segment: Lab Technician, Ophthalmic, Healthcare