Learning Lead Jobs

It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect and integrity.

The Position:

Reporting to the Manager, Learning and Development, as a Learning Lead you will create, design, and deliver training content across various levels and departments within the organization. This is an exciting opportunity that will see you working with multiple stakeholders to develop, implement, program and provide supporting materials. Sound like you? Keep on reading, there’s more!

A little more about the role:

• Leverage the Learning Management System to support all training objectives
• Identify training and development needs within the organization through feedback, sales and operations results, job analysis, and regular consultation with various internal and external partners
• Assist in the development of training content including train the trainer, e-learning courses, job aids, training videos, work books, leader guides, in-store training tools, etc.
• Facilitates training sessions including build and delivery virtually as well as in person
• Liaises with internal/external subject matter experts to leverage their expertise to improve content development and the LMS system
• Creates reporting to share with stakeholders and partners
• Monitors and reviews the progress of trainees through LMS, carrier and OEM programs

What we’re looking for:

• Knowledge of adult learning and instructional design principles
• Ability to proactively build strong relationships within a diverse organization
• Proficiency in design and authoring
• Strong Problem-Solving ability
• Minimum three years’ experience working in training delivery, teaching, coaching, or facilitation

A few Nice-to-haves:

• 2+ years in the wireless or electronics industry
• Bachelor’s Degree in a related field
• Strong working proficiency with design and authoring tools such as Captivate, Articulate Storyline, Photoshop, Premiere and After Effects
• Bilingual in English and French considered an asset

What we offer:

• A competitive base salary plus bonuses and other perks
• A supportive workplace culture and work environment
• Vacation plus additional flex days
• Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
• Comprehensive benefits

If this sounds like you and you are excited to be a member of our team, please apply now.

We thank all interested applicants; however, only qualified candidates will be contacted. This position requires the successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.