Lead Line Cook/Back Of House Manager On Duty

Impact Kitchen is looking for enthusiastic, passionate, service-oriented Supervisors to help lead the day-to-day operations at our Flagship locations!

If health and wellness is your passion, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a diverse and dynamic team, then working with Impact might be a great fit for you! Read on to learn more about the opportunities here at Impact Kitchen. We look forward to adding your unique energy to our team and helping us make a positive Impact Everyday!

Overview Of Position

Impact Kitchen’s Lead Line Cook/Back of House Manager on Duty position is a supervisory role in the Back of House (kitchen) department. The primary responsibility of every MOD is to ensure all aspects of service run smoothly and according to Impact Kitchen’s standards of excellence. Our Back of House MOD position oversees and works alongside the Dishwasher, Hot Cook, and Service Line Cook positions with the goal of delivering great food, minimizing waste, and adhering to Food Safety standards. All MODs are expected to role model Impact Kitchen’s brand and values and support their Restaurant Management Team in generating excellent staff culture and ensuring high guest satisfaction.

Essential Duties

• Set a positive tone by leading the staff shift huddles while regularly communicating with the Restaurant Management team
• Facilitate meal breaks
• Resolve concerns or comments with timely follow-up and ensure proper communication and handover to Restaurant Management as needed.
• Manage guest relations and ensure the highest standards of food quality & food safety as set in place by Impact Kitchen's food quality control
• Maintain regular communication & check-ins with the Front of House or Back of House team throughout service
• Resolve internal concerns, provide coaching, and escalate to the Restaurant Management team as needed
• Address cleanliness issues, safety issues, repairs and maintenance as needed
• Lead by example & be an ambassador of the Impact Kitchen brand, standards, dress code, and operating practices
• Support an inclusive and safe work environment
• Ensure all opening and closing shift duties are completed according to Impact Kitchen protocol, contributing to daily reports, manager checklists, and manager log books as appropriate
• Oversee all Back of House operations throughout service
• Able to execute all Back of House positions in order to support a smooth service
• Delegate checklist items and manage labour based on business volume
• Understand & follow all WSIB and Incident Reporting procedures

Qualifications

• Excellent leadership skills
• Availability to work days, evenings, and weekends as business requires
• Ability to execute and thrive in a fast-paced environment
• Preferred but not required: Food Handlers Certification
• Work Permit required
• Ability to communicate effectively and respectfully and lead others
• Strong understanding of food safety and public health practices
• Minimum of 2 years restaurant experience preferred
• Ability to lift up to 50 LBS
• Be able to work in a standing position for extended periods of time
• Exceptional time management and organizational skills with the ability to multitask
• Preferred but not required: 1 year supervisory experience

WHY WORK AT IMPACT?

• #TEAMIMPACT Calling all team players! We value all of our employees and recognize that we can accomplish so much more when we work together.
• Make an Impact - Impact kitchen provides meaningful employment, from our nutritionally based menu and food philosophy, the mission and values that guide all aspects of the business, to our drive to continually find new ways to serve our community.
• Grow with us! As Impact Kitchen grows there will be new leadership opportunities, including salaried positions. We always look to promote from within, providing mentorship and development along the way.
• Health & Wellness Joining the Impact Kitchen team provides you with opportunities to learn more about nutrition, health, and wellness.

Compensation & Team Perks include:

• Compensation: $17/hour to $19/hour plus tips ($4-$5/hr)
• Free team events
• Opportunities for Internal Promotion
• 50% staff discount on Impact Kitchen brand purchases

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