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Junior Implementation Consultant - Remote Role
Company | Altera Digital Health |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-23 |
Posted at | 8 months ago |
Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
- JUNIOR HEALTHCARE IMPLEMENTATION CONSULTANT***
- Identify and resolve, and/or escalate, system and workflow issues that arise throughout your implementation project.
- Perform system configuration tasks and provide system configuration consultation to clients
- Set appropriate expectations with clients and manage them throughout the project life cycle.
- Implement Altera software at client sites
- Provide activation support; meet or exceed client utilization targets.
- Anticipate client needs; consistently place clients at the center your thinking; function as the client advocate.
- Perform all project workplan tasks in accordance with contracted project scope
- Provide workflow consultation and guidance to clients
- Client presentation experience; strong written and oral communication skill set.
- 2+ years healthcare implementation/configuration experience preferred.
- Clinical background preferred.
- Technology background, i.e. background in SQL or SSRS reporting preferred.
- Project management experience; skilled at managing numerous key priorities simultaneously.
- History of taking on roles, tasks and projects where quickly learning new info is required; a "quick study."
- EHR experience / workflow knowledge preferred.
- Standard work week or as defined by assignment requirements.
- May require after-hours, on-call support and/or holidays.
- On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs.
- Remote role. Candidates may live anywhere in Canada, with preference for Manitoba, due to client location.
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