Helping Individuals At Risk (Hiar) Coordinator

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits .

Preference will be given to current University of Alberta employees.

Working for the Department/Faculty

The University of Alberta is committed to supporting a healthy academic and work environment. Recognizing worrisome behaviour and responding with interest and concern are critical factors in preventing potential violence. Within the portfolio of the Vice-Provost Equity, Diversity, and Inclusion, Helping Individuals at Risk (HIAR) provides a confidential centralized location where reports of worrisome behaviours can be made in order to connect situations that would otherwise seem to be isolated incidents, to assess the worrisome behaviours, and intervene with the individual at risk appropriately.

Position

Reporting to the Director, Helping Individuals at Risk Program, the HIAR Coordinator is one of three positions responsible for the assessment and management of reports of at risk behaviour from across the university under the University of Alberta’s Helping Individuals At Risk Policy and Procedure. The HIAR program emphasizes early intervention with the goal of helping individuals at risk before their behaviour escalates.

The HIAR Coordinator assesses the risk of the reported behaviours in order to prioritize cases, determine relevant safety measures, decide on appropriate resources, and provide advice and coaching on how to manage situations.

As reports to HIAR may be about students, staff, faculty members or postdoctoral fellows, the HIAR Coordinator utilizes in-depth knowledge of university policies and procedures, discipline processes, reporting options and resources for each type of individual at risk.

The HIAR Coordinator collaborates regularly with key stakeholders such as the Office of the Dean of Students, Human Resource Services, University of Alberta Protective Services, Residence Services, Student Services, University of Alberta International, Student Advisors, and Senior Administrators.

Duties

• Collaborate with the Director on strategies and activities that promote the Helping Individuals at Risk program to build awareness throughout the University community. This may include presentations, displays, and the development and distribution of promotional materials
• Responsible for receiving and responding to reports about at-risk behaviour including:
• Maintain accurate and confidential case records as per FOIP and HIAR protocols
• Gathering relevant information and determining appropriate action plans and follow up as required
• Determining appropriate resources for the individual at risk, targeted individual and/or reporter
• Implementing safety measures for risk of harm to self and/or others
• Maintain confidentiality according to the Freedom of Information and Protection of Privacy (FOIP) Act.
• Assessing and triaging the risk of the reported behaviours
• Providing coaching and advice on managing situations involving individuals at risk
• Using professional discretion and expertise to escalate cases to the HIAR Case Team, University of Alberta Protective Services (UAPS) or police (911) as needed
• Participate in Case Team decisions and action plans

Qualifications

• Ability to make independent decisions and judgement about risk as well as appropriate and measured responses
• Extensive knowledge of suicide intervention, violence prevention, and privacy legislation
• Exceptional knowledge of a wide variety of resources on campus and in the community for students, staff, and faculty members
• Ability to synthesize and conceptualize complex situations and use appropriate professional judgement
• Ability to quickly build rapport and remain neutral and non-judgemental
• Proficiency with computers, including Google suite, and a web-based database (Symplicity Advocate GME)
• Excellent and effective written and verbal communication skills, including the ability to thoughtfully communicate sensitive information
• Knowledge and experience in threat assessment and risk management, triaging risk, sexual violence, mental health, behavioural issues and/or addictions an asset
• Ability to multi-task and balance multiple priorities
• Experience working with diverse populations including, but not limited to, international students, students with disabilities, LGBTQ2S+ community and First Nations, Metis and Inuit peoples
• Minimum undergraduate degree in a related field; equivalent combinations of education and experience will be considered
• 3 to 5 years of experience working in a complex and confidential environment
• Comprehensive knowledge of the Code of Student Behaviour, Protocol 91, FOIPP, OHS Act and the collective agreements, as well as relevant university policies and procedures (Helping Individuals at Risk; Sexual Violence; Discrimination, Harassment and Duty to Accommodate; Ethical Conduct) an asset

How To Apply

Interested applicants should submit a cover letter and resume outlining relevant work and professional experience.