Health Records Technician - Privacy Office

Click here to apply as an internal applicant.
Req ID: 154921
Company: Nova Scotia Health
Location: Eastern Zone, Cape Breton Regional Hospital
Department: GC Privacy EZ
Type of Employment: Permanent Hourly FT ( 100% FTE) x 1 position(s)
Status: UNIFOR Admin Professionals Position
Posting Closing Date: 5-May-23
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.
Nova Scotia Health employs professionals in all corners of our beautiful province. We believe there's a place here for everyone to call home, from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The work-life balance that comes with an Nova Scotia Health role means you'll have the time to explore, discover, and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia.com to see why more people from across the globe are moving here.
About The Opportunity
Reporting to the Privacy Officer the Health Records Technician – Access and Disclosure is responsible for facilitating access by patients to their personal health information held by Nova Scotia Health. They provide assistance and guidance to patients and families with completing the requisite forms and paying fees in order to obtain copies of medical records.
The Health Records Technician also processes requests and releases information for third parties including, but not limited to: law firms, law enforcement agencies, insurance companies, Workers Compensation Boards, licensing bodies such as the College of Physicians and Surgeons and the Department of Community Services, and other third parties following the guidelines for access to personal health information as set forth in the Personal Health Information Act (PHIA) and NSH policies.
The Health Records Technician accepts and processes subpoenas, court orders, and production orders and attends court as an agent of NSH to provide medical records for trials and hearings when subpoenaed.
The Health Records Technician collects payments for Access to Personal Health Information, provides estimates for the production of medical records, and generates billing for the same for the Finance Department
About You
We would love to hear from you if you have the following:

• Excellent Customer Service Skills
• Ability to work under time restraints, meet deadlines and work independently with minimal supervision
• Excellent interpersonal and communication skills
• Extensive knowledge of privacy legislation
• Ability to maintain confidentiality
• Demonstrated judgment and decision making skills
• A skills test will be included as part of the selection process
• Certified member in good standing of the Canadian Health Information Management Association (CHIMA) required
• Competencies in other languages an asset, French preferred
• Computer competency with Meditech, Adobe Pro, SEND secure email and Microsoft Office Suite preferred
• Accuracy and attention to detail
• Excellent organization and time management skills
• Grade XII plus graduation from an accredited Health Information Management Program required

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
Hours

• Permanent, Full-time position, 70 hrs bi-weekly

Compensation and Incentives
$25.52 - $27.43 hourly
Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.
Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
Preferred candidates must be able to demonstrate proof of primary series of COVID -19 vaccine at time of hire.
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.
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