Head Of Crisis Management

To strengthen our Business Continuity and Organizational Resilience activities, we are seeking a global Head of Crisis Management (based in Europe, location to be agreed).

This role will report to the Head of Trade & Security, within the Legal & Integrity function, but will work closely with key stakeholders and subject matter experts in other functions and Business Units.

Responsibilities

• Maintain Crisis Management policies, processes and procedures and build awareness of these throughout the organization.
• Support Business Units and functions to develop Crisis Management and Business Continuity programs.
• Partner with key stakeholders to support the maturity of their Crisis Management and Business Continuity activities through consistent coordination to plan, improve, and assess plans through exercise.
• Contribute to the specification, assessment and deployment of new technologies aimed at improving Crisis Management and Business Continuity.
• Ensure Crisis Management policies, processes and procedures are appropriately embedded in our governance framework.
• Champion, lead and manage Crisis Management activities globally throughout the organization.
• Develop and deliver scenario-based exercises, foster stakeholder participation, and document best practices and areas of opportunity.
• Develop and deliver Crisis Management training (in collaboration with the Security team) to key stakeholders to reflect most recent industry trends and internal standards.
• Manage 3rd party Crisis Management and Business Continuity software to support Crisis Management and Business Continuity activities.
• Proactively lead and support crisis response activities in a variety of crisis situations.
• Assess stakeholder output, provide constructive feedback, and coach with the goal to mature Business Continuity capabilities.
• Provide subject matter expertise input to due diligence, RFP, Risk Management and audit enquiries, with regards to Crisis Management.

Background

• An ability to understand business operations from the top level down and bottom-up structured thinking to understand the multi-dimensional nature of the business e.g., corporate, region, business unit, site, functions, interdependencies, and critical processes.
• Customer and solution orientated with a communicative personality.
• Ability to work independently to manage multiple projects simultaneously and drive results to completion.
• Knowledge of the energy sector and experience in working in the energy industry.
• Excellent oral, written, and presentation communication skills, especially related to facilitation, documentation, training, and reporting.
• A demonstrated focus on continuous improvement.
• High-level critical thinking and excellent critical thinking skills.
• Leadership experience in Crisis Management situations.
• At least 10 years’ experience working in or with in large multinational organizations.
• Willingness to travel (20%)
• Resident in Europe (location to be agreed)
• Hands-on and problem-solving mentality to challenge “status quo”.
• Highly proficient user of MS Office applications and ERP systems (SAP).
• University degree in Economics, Law, Security, IT, Engineering, or equivalent.
• Significant (5-10 years) Project Management experience.
• Fluent English. Additional languages an asset.
• Strong analytical and conceptual mindset, with good attention to detail.
• Willingness to develop the role and scope.

Basic Info Location Zurich, Zurich, Switzerland

Krakow, Lesser Poland, Poland

Vaesteras, Vastmanland County, Sweden Job type Full time Experience Experienced Job function General Management Contract Regular Publication date 2023-06-29 Reference number R0024259