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Guest Services Representative Jobs
Company | Gateway Casinos and Entertainment Limited |
Address | Delta, British Columbia, Canada |
Employment type | PART_TIME |
Salary | |
Category | Food and Beverage Services,Gambling Facilities and Casinos,Hospitality |
Expires | 2023-07-26 |
Posted at | 11 months ago |
Description
- Development and training opportunities
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Full benefits package for full-time employees
- Explain and enroll customers in the rewards loyalty program
- Meet, greet and assist guests, answer inquiries, and provide solutions for any concerns
- Provide information on current and upcoming events and promotions
- Assist in implementing on-site events, promotions and entertainment initiatives
- Intermediate knowledge of computer programs and mathematical skills
- Able to juggle multiple tasks, manage time efficiently, and thrive in a fast-paced environment.
- Proven high level of customer service
- Organizational, interpersonal, analytical and communication skills.
- The ability to obtain registration with provincial gaming regulatory body
- A minimum one year of experience in a related field
- Excellent communicator who can comfortably talk to guests regarding events and promotions.
- Patient, positive demeanour with everyone you meet.
- Friendly and personable energy and a willingness to go the extra mile for guests.
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