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Functional Consultant Jobs

Company

INNOOVA

Address Montreal, Quebec, Canada
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting
Expires 2023-09-01
Posted at 9 months ago
Job Description
This is a remote position.


  • Should have functional expertise in Workday/ServiceNow/UKG/Successfactors
  • Manage and develop customer relationships and perceptions to achieve mutual goals.
  • Demonstrate the capacity to plan, prioritize and organize your time, project schedules and multiple project activities.
  • Engage stakeholders for testing strategies and drive the conversations at a program level.
  • Prototype and configure processes in appropriate software or systems to ensure client satisfaction.
  • Liaise with onshore and offshore development teams to deliver robust solutions on time.
  • Identify and analyze risks and issues for the program or project portfolio in conjunction with project managers.
  • Create or evaluate a breakdown of client businesses processes to identify and link functional and non-functional requirements.
  • Product design and gap analysis to standard product functionality.
  • Design, configure and deploy software to customers and customize modules to their specific business needs independently or with a team.
  • Work with the technical team to make sure that client needs are incorporated into the specifications and functions.
  • Analyze business needs to help ensure software meets the customers objectives by combining industry best practices, product knowledge, and business acumen.
  • Serve as a bridge between consultants and clients, especially when projects are starting up.
  • Run workshops with clients, consultants, and client leaders to analyze and design solutions for any application, and handle gaps detected during prototyping.
  • Manage and engage stakeholders, customers, and vendors, build relationship networks, contract, etc.
  • Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects.
  • Develop a test strategy to validate the solution and confirm successful deployment.
  • Document settings and prepare clients to use the system.
  • Collect information, analyze requirements and solve problems, providing technical and operational support.
  • Participate within data migrations, integrations, report design and design of security.