Floor Manager - (Metrotown)

Since our inception in 2010, OAK+FORT has curated collections that reflect our design philosophies. OAK + FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

The ideal candidate possesses a passion for the fashion industry while driving business with an entrepreneurial mindset and you will be responsible for:

Sales Generation

• Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
• Meet minimum sales requirements based on store volume
• Respond and appropriately resolve customer complaints and service opportunities
• Provide exceptional client experience by executing OAK+FORT Sales Culture

Staff Development

• Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
• Source top candidates to build a high performing team
• Inspire and motivate team through demonstrating leadership qualities
• Provide timely feedback and active informal training to staff

Store Functionality

• Oversee and participate in stock room set-up and organization
• Participate in training and execution of floor management
• Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working
• Ensure the right quantity of stock is in the right place at the right time

The ideal candidate will have the ability to:

• Communicate effectively both verbally and in writing
• Mandarin language proficiency considered an asset
• Manage time and priorities effectively
• Influence and support others through building presence
• Present ideas and recommendations in a professional, organized and logical manner
• Build constructive and effective relationships with the store team

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