Field Service Technician Iii (Gta)

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. W

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Job Purpose

Provide technical and application support for EnerSys products and services, in the assigned area against profitable margins and in line with the business plan, in order to contribute to the realization of service- related sales and service targets.

Essential Duties And Responsibilities

• Perform Preventative Maintenance routines, which would include completing reports and data analysis to identify key areas where the clients could improve their systems or are at risk
• Perform rectifier and inverter module swaps, and updating system inventories
• Provide support to the estimation team by conducting site visits and creating material lists
• Interacts with internal and external stakeholders
• Install data cabinets, cable tray infrastructure, including load bearing auxillary systems, fiber optic raceways, grounding and alarm connections
• Perform commissioning of DC power plants, inverters, and battery conductance readings, testing of system and equipment alarms
• Contributes to company revenue & margin targets
• Perform installation of DC power plants, BDFB’s, inverters, UPS, and DC Battery systems
• Coordination of shipping and receiving, and in the field, material audits to identify shortages
• Is directly responsible for company assets such as service vehicle, inventory, tools, laptops, and test equipment
• Completes and submits reports as required
• Maintains a safe, orderly, and clean working environment
• Maintains good communication with Field Supervisor
• Maintains truck log, if necessary, according to provincial and or federal requirements
• Travel when required to perform installations, repairs, and preventative maintenance
• Perform as the on-site team lead working with in-house technicians and sub-contractors
• Follows all company policies and procedures as listed, but not limited to: warranty policies, Federal & Provincial safety standards, transportation of dangerous goods
• Provide support for maintenance and calibration of tools
• Provide mentoring on safety, quality, and company practices

Qualifications

Minimum Qualifications

• Strong knowledge of client and industry standards such as IEEE & Telcordia
• Strong mechanical aptitude
• Able to work and demonstrate safe work procedures with hand and power tools
• Strong organizational and planning skills
• Requires 4+ years of related experience
• Able to travel to support in-field operations
• Able to perform math calculations and measurements
• Able to comprehend and compose documents such as customer correspondence, technical manuals, memos, and reports in English and/or French
• Thorough understanding of, and adherence to, safety policies and procedures
• Required to complete RP101, RP201, or Power Systems equivalent
• Strong knowledge of Microsoft Office suite and Teams
• An aptitude for applying learnings to on-the-job requirements
• Demonstrated leadership potential and willingness to lead less experienced team members
• Ability to make recommendations to resolve issues in the field
• High School Diploma or equivalent
• Support sales with a strong technical knowledge and professional engagement with customers
• A strong understanding of company procedures and policies
• Able to identify changes in scope, prepare and submit potential change orders

Preferred Qualifications

• Post-secondary certificate/diploma or Red Seal Trade Certification
• The ability to read electrical and construction schematics
• Advanced electrical understanding - able to identify and mitigate risks related to electrical circuits
• The ability to use test equipment and interpret the collected readings/data

General Job Requirements

• Must be able and willing to do overnight travel
• Risk of electrical shock.
• This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.
• Must be able to differentiate colors.
• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
• Must be able to frequently bend; twist; reach; stoop; kneel or crouch.
• This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.
• This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.
• Must be able and willing to work varying schedules which may include nights, weekends, and public holidays.
• Must be able and willing to work overtime.
• Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
• Must be able and willing to operate a forklift.
• Must be able to stand for long periods of time

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. EEO/Minority/Female/Vets/Disabled

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