Director, Product And Platforms (Full Time)

Would you like to bring meaningful change to a not-for-profit organization that is dedicated to maximizing the independence and community participation of people with disabilities across Canada? Would you like to play a senior leadership role in advocating for human-centred product design, while focusing on inclusion, access and equity for all people living with disabilities?

March of Dimes Canada (MODC) is a federally registered national charity that offers a wide variety of programs and services to Canadians living with disabilities. Since 1951, starting with the polio epidemic, March of Dimes Canada has been on the forefront of the disability movement. We are focused on a bold vision of enhancing services, financing the vision, building partnerships and creating an appropriate and sustainable infrastructure. Through our Culture Code we live the values of: We Are One Team, We Are Accountable To Ourselves and Each Other, and We Adapt and Grow Together.

The IT & Digital Innovation team is excited to fill this key leadership role, which will build out the organization’s ability to leverage agile, digital skillsets to build meaningful products for employees and clients.

Profile

As the Director of Product and Platforms, reporting to the VP of IT and Digital Innovation, you’ll use your significant digital delivery experience to:

Responsibilities

• Grow and lead a team of highly skilled, passionate professionals doing service design, product management, and agile development
• Develop, encourage and promote an inclusive, highly accessible, human-centred mindset and practice across the entire organization
• Support the ongoing evolution and management of key enterprise applications, including CRM and ERP
• Deliver and evolve high-quality, user-friendly digital products and platforms, for both corporate and public use
• Influence the multi-year IT & Digital roadmap through research, consultation, and an innovation mindset

Please note: This position is part of the national team, reporting into the Toronto office; however, MODC is a remote-friendly organization and has the tools to support remote work up to 4 days a week.

Qualifications And Experience

Technical Knowledge:

• You have on-the-ground experience in the practices of product management, service design, user experience design, Lean, project management, and/or agile development.
• You have significant experience working within, establishing and leading multi-disciplinary teams to deliver high-quality digital products.
• You bring strategic perspectives on modern SaaS, open source, and low-code/no-code technology trends and platforms, and how to use them to meet user needs while balancing costs
• Your experience with cloud platforms makes you unafraid to dive into systems like Dynamics365 and Salesforce at the enterprise level.
• You understand and advocate for the role of data in any organization, in surfacing insights and driving decisions.
• You understand and advocate for accessible interfaces, software, and practices.

Strategic And Project Management Skills

• You have led significant change initiatives in your previous work, and are comfortable leading with compassion in an evolving organization
• You are experienced leading a portfolio that is both operational and transformational, including budgeting, reporting, and risk management
• You are comfortable developing and implementing strategies that accomplish business objectives

Communication Skills

• You are committed to being part of an inclusive, barrier-free, respectful and diverse workplace and demonstrate this through your communications, actions and leadership.
• You are a collaborative member of a team, working well with colleagues across lines of business for the best outcomes
• You are confident communicating technical ideas and concepts to non-technical leadership and stakeholders, verbally, visually and in writing.
• You apply a coaching mindset when working with your team and others

If you are interested in transforming the quality of life for people with disabilities, please submit your cover letter and resume in confidence to: Human Resources

Please Note The Following

• Please indicate where you saw this posting in your cover letter, for our tracking purposes.
• This position may require Industrial B security clearance, which requires Canadian permanent residence and a minimum of 5 continuous years residency in Canada.

March of Dimes Canada is committed to a workforce that is reflective of the diverse populations that we serve. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and accessibility standards across Canada, March of Dimes Canada will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require any accommodations, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible and barrier free.