Desktop Integration & Engineering (Production Management | Level 3 (Cad))

Description

Title: Desktop Integration & Engineering -(Call Center Initiative)

Location: Montreal ( Office attendance from Day 1- Hybrid Mode)

Executive Summary: Desktop Platform Integration & Engineering is responsible for Windows Desktop Engineering within the WSS Organization. The position is primarily focused on Windows Desktop Engineering with strong focus on platform integration. The position is highly technical and hands-on with a focus on Windows desktop. The ideal candidate will have a very strong technical foundation as well as a strategic mindset, good communication skills and the ability to collaborate well with others.

Responsibilities Include

• Manage Operations for Integration Engineering Services lab environment
• Change and Release Management for Windows Desktop OS and Applications
• Windows Desktop General Engineering -Creation of Application Profiles based on Business Requirements
• Creation and maintenance of Desktop Build Documentation
• Create automation scripts (using PowerShell, VBScript, etc.)
• Creation of Desktop Performance Baselines for Windows Desktop Platform
• Evaluate Desktop Products and Tools and provide solutions to support integration initiatives -Creation of test case scenarios based on environmental considerations (Supported hardware models, Application profiles)

Qualifications/Skills

• Experience with virtualization technologies (i.e. VMware, XenServer, Citrix) is a plus
• Strong scripting knowledge (PowerShell is a priority, additionally Batch, WMI, VBScript, etc.)
• Experience in monitoring tools for Network and Workstations, including but not limited to SevOne, Perfmon, SysTrack, Splunk
• Experience managing system and user configuration across large, distributed environments -Strong troubleshooting mindset (i.e. parsing event log, sysinternals tools, analyzing memory dumps)
• Deep technical understanding of Windows infrastructure services (e.g. AD, GPO, CIFS, DFS) within the enterprise
• Experience in Performance Engineering in large Enterprise Windows Environments
• Software Integration, Packaging, Distribution and Patch Management using MSI, SCCM
• Experience in Database Administration is beneficial but not mandatory -Strong verbal and written communication skills
• Ability to write technical and operational management documentation (system design and engineering documents, operational run books)
• Deep technical understanding of Web Browser Technologies
• Extensive knowledge of Windows Operating System Internals and Microsoft based applications and technologies

Additional Details

• Education Level : Associate's Degree/College Diploma
• Experience Level : Level 3
• If Pre-Identified, please provide Candidate First Name and Last Name : (No Value)