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Customer Contact Representative Jobs
Company | City of Windsor |
Address | Windsor, Ontario, Canada |
Employment type | TEMPORARY |
Salary | |
Category | Internet Publishing |
Expires | 2023-09-17 |
Posted at | 9 months ago |
JOB POSTING: 2023-0334
- Must be proficient in Word, Excel and Outlook;
- The physical demands analysis associated with this job indicates a limited / sedentary level of work.
- Previous call centre experience would be considered an asset;
- A comprehensive knowledge of city departments and services would be considered a definite asset;
- Must have a minimum typing speed of 50 wpm;
- Must have an Ontario Secondary School Graduation Diploma plus one (1) year of post-secondary courses in Office Administration, Business or Social Sciences or Ontario Ministry of Education equivalencies OR
- A comprehensive knowledge of social, health and community services would be considered an asset;
- Must have over one (1) year of customer service experience in a computerized environment;
- Must have a pleasant, courteous manner and demonstrate an ability to deal with difficult customers in a professional manner;
- Must have an Ontario Secondary School Graduation Diploma or Ontario Ministry of Education equivalency plus ten (10) full time years of experience with the Corporation of the City of Windsor in an Administrative/Secretarial/Clerical position with successful completion of all three (3) levels of the Computer Technology Certificate
- Must have the ability to travel to off-site locations in a timely and expedient manner as required. If method of travel is by vehicle, a current, valid and lawful Driver’s License will be required in accordance with the Highway Traffic Act and must provide a driver’s abstract as a condition of employment;
- Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment.
- We offer a smoke-free office environment.
- The Corporation of the City of Windsor is an Equal Opportunity Employer.
- Only those applicants selected for an interview will be acknowledged.
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