Community Development Manager - Stem Cell

Job category: Donor recruitment, fundraising and sales

Job posting ID: 4793

Employment status: Regular full-time

Position's anticipated start date: 2023-07-31

Classification: PTS/MGT/IT B

Salary/Rate of pay: Starting from $67,000

Application deadline: 2023-07-25

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About The Role

Canadian Blood Services is looking for 2 Regular full-time Community Development Manager - Stem Cell to join our dynamic Donor Relations & Collections ONN team in the Ontario / Atlantic regions. Ideally these positions will be based out of the Greater Toronto Area.

In this role you will be responsible for generating and identifying leads, building relationships, and ensuring the growth and maintenance of a high quality, committed stem cell registry and supports cord blood collections in the Ontario and Atlantic region. You will also be responsible for community engagement and maintaining a good public image to ensure there is ongoing public support. The role works collaboratively with the overall national stem cell team and provides integrated leadership and management of the donor and registrant experience by planning and organizing various initiatives and events.

Key responsibilities include:

Event Coordination & Execution

• Plans and executes stem cell recruitment events both in community and virtually to achieve the assigned goals.

Business Development Planning, & Recruitment Activities

• Responsible for finding and engaging with new registrants through referrals, networking, and prospecting.
• Develops and executes a tactical recruitment plan for the area of responsibility to achieve targets
• Collaborates with the whole blood and other recruitment teams to strengthen diverse partnerships to include stem cell recruitment.
• Organizes and conducts information sessions/recruitment presentations to specific target groups, based on research into the community and its demographics.

Manages and Builds Relationships

• Manages local initiatives and campaigns, and acts as a lead for partnerships and liaises with the national partnership team.
• Develops and maintains positive and collaborative working relationships with other leaders across the organization, and specifically with the Integrated Supply Chain within the Region.
• Works closely with the Donor Relations team in their assigned territory and the Marketing and Public Affairs teams to implement recruitment strategies to support registrant experience and retention.
• Builds strong relationships with diverse communities to further diversify the stem cell registry and to meet targets.
• Seeks ways to continuously improve registrant experience
• Maintains strong patient, family and community rapport.
• Maintains effective relationships with service level agreement groups and their volunteers
• Act as a media spokesperson when required.

Qualifications:

• Excellent communication (written and oral) and interpersonal skills; comfortable public speaking to various sizes of audiences.
• Solid background in the successful management and delivery of multifaceted projects.
• Adaptable, flexible and open to change.
• Degree in marketing or business administration is preferred.
• Access to a reliable vehicle and a valid driver's license is required.
• A record of success closing opportunities and a strong desire to succeed.
• Minimum three (3) years’ experience in management sales, account management, or corporate development.

Benefits

• Competitive base salary range.
• 4 weeks' vacation to start.
• Employee discounts, wellness programs and professional advancement opportunities.
• Choice of defined contribution or defined benefits pension plan.
• Annual Performance Award up to 6%.
• Comprehensive group health, dental and vision benefits.

Additional information: Flexible work schedule is required as events occur during the day, in the evening, and on weekends, sometimes on short notice. Overnight travel within the territory (Eastern Canada). Must be physically able to complete job duties which includes: lifting up to 50 lbs, loading/unloading vehicle, setting up venue, long periods of travelling, and standing and/or sitting.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.