Community Development Manager - Stem Cell

Job category: Donor recruitment, fundraising and sales

Job posting ID: 4905

Employment status: Temporary full-time

Position's anticipated start date: 2023-08-28

Position's anticipated end date: 2024-10-04

Classification: PTS/MGT/IT B

Salary/Rate of pay: 67,000 to $79,500

Application deadline: 2023-08-23

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About The Role

Canadian Blood Services is looking for a Temporary full-time Community Development Manager - Stem Cell to join our dynamic Donor Relations & Collections BCY team.

The Donor Relations & Collections BCY is responsible for supporting Canadian Blood Services by collecting donor blood in a safe manner to enable safe products which save lives every day. In this role, you will be responsible for generating and identifying leads, building relationships, and ensuring the growth and maintenance of a high quality, committed stem cell registry and supports cord blood collections in the Ontario and Atlantic region. You will also be responsible for community engagement and maintaining a good public image to ensure there is ongoing public support. The role works collaboratively with the overall national stem cell team and provides integrated leadership and management of the donor and registrant experience by planning and organizing various initiatives and events.

Formula for success

Event Coordination & Execution

• Plans and executes stem cell recruitment events both in community and virtually to achieve the assigned goals.

Business Development Planning, & Recruitment Activities

• Develops and executes a tactical recruitment plan for the area of responsibility to achieve targets
• Organizes and conducts information sessions/recruitment presentations to specific target groups, based on research into the community and its demographics.
• Collaborates with the whole blood and other recruitment teams to strengthen diverse partnerships to include stem cell recruitment.
• Responsible for finding and engaging with new registrants through referrals, networking, and prospecting.

Manages and Builds Relationships

• Seeks ways to continuously improve registrant experience
• Maintains effective relationships with service level agreement groups and their volunteers
• Builds strong relationships with diverse communities to further diversify the stem cell registry and to meet targets.
• Act as a media spokesperson when required.
• Manages local initiatives and campaigns, and acts as a lead for partnerships and liaises with the national partnership team.
• Works closely with the Donor Relations team in their assigned territory and the Marketing and Public Affairs teams to implement recruitment strategies to support registrant experience and retention.
• Develops and maintains positive and collaborative working relationships with other leaders across the organization, and specifically with the Integrated Supply Chain within the Region.
• Maintains strong patient, family and community rapport.

Desired education and skills

• Excellent communication (written and oral) and interpersonal skills; comfortable public speaking to various sizes of audiences.
• Degree in marketing or business administration is preferred.
• Adaptable, flexible and open to change.
• Solid background in the successful management and delivery of multifaceted projects.
• Access to a reliable vehicle and a valid driver's license is required.
• Minimum three (3) years’ experience in management sales, account management, or corporate development.
• A record of success closing opportunities and a strong desire to succeed.

What we offer you

• Employee discounts, wellness program, professional resources
• Payment in lieu of vacation
• Comprehensive group health, dental and vision benefits for you and your family
• Defined benefit pension plan.
• Annual performance award up to 6%

What you can expect

• Travel requirements – overnight travel within the territory will be required.
• Physical requirements – Must be physically able to complete job duties which includes: lifting up to 50 lbs, loading/unloading vehicle, setting up venue, long periods of travelling, and standing and/or sitting.
• Shifts/hours - Flexible work schedule is required as events occur during the day, in the evening, and on weekends, sometimes on short notice.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Canadian Blood Services requires that all employees be fully vaccinated (COVID 19 vaccine doses as approved by Health Canada), subject to any medical or other human rights considerations. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.