Cbsa Security Shift Supervisor

We’re growing our ranks in Bowden, Alberta now more than ever! Join our team of dedicated and highly qualified professionals! If you are interested in a fulfilling career in a one-of-a-kind premium high profile position, you have picked the right position!

What We Offer

• Uniform provided free of charge
• Paid onsite training
• Corporate discounts
• Opportunities to grow alongside GardaWorld
• Continuing education through GardaWorld Campus Academy Program
• Comprehensive health benefits
• We offer competitive wages starting at $28-29/hr
• Career advancement opportunities in the security field or within the head office

Position We Are Looking To Fill

Flexible and available to work one of the following schedules:

• 2/2/3 0800-2000
• 2/2/3 2000-0800

What does a Shift Security Supervisor in Bowden do?

• Ensuring that both the initial and ongoing on-site training it completed and remains up to date for all guards on site
• Coordinating individual movement both inside and outside of CBSA locations
• Performing regular quality control checks of transport and departure verifications
• Coordinating breaks and mealtimes
• Dispatching radio communication to fleet vehicles
• Keeping an up-to-date inventory of First-Aid kits and contents in fleet vehicles
• Forwarding any complaints, requests, or concerns brought forward by guards to CBSA
• Supervising all guard on duty, whether they are providing care and control of individuals, day cells, airport, or other satellite offices, conducting transports, verifying departure, or any contracted services
• Assigning guards to their required assignment or post
• Ensuring all required equipment is in good working condition
• Communication with superiors and CBSA on any significant incidents or events or accidents. Suggesting reforms to current processes where appropriate.
• Complying with all policies and procedures
• Identifying, in writing performance deficiencies and possible training gaps to Operational Manager
• Any other duties relating to the services
• Completing and forwarding any required incident reports, including analysis and recommended action to be taken
• Implement and ensuring that all guards understand and follow the fire and evacuation plan
• Providing support, assistance, and ongoing training with all guards
• Receiving a shift briefing, and ensuring all guards are up to date with any new issues or situations by debriefing them and handing out procedures or instructions 15 minutes before the start of each shift
• Conducting required supervisory visits to posts
• Accurately completing and processing all forms, report and paperwork

Qualifications And Requirements For Security Shift Supervisor

• Ability to work in a stressful environment
• Excellent communication, customer service and people skills
• Minimum one (1) year experience in the direct supervisor of at least 10 employees
• Minimum one (1) year experience in a field directly related to law enforcement (Canadian Forces, Royal Canadian Mounted Police, CBSA, Correctional Services Canada or a police force) or security services; or one (1) year of experience specifically working on a security guard contract with the CBSA at an IHC or providing care and control of CBSA individuals.
• Strong computer skills
• Previous experience in the security industry
• Leadership and problem-solving skills

• Contract Security Program (CSP) Reliability Status
• Ability to work with high profile clients

• Must be a Canadian Citizen or Permanent Residence
• First Aid and AED
• Over 18 years of age with a high school diploma or equivalent (GED)
• Valid Alberta Security Guard licence
• Full Class 5 Drivers license with clean drivers abstract
• Vulnerable Sector Check

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