Cbsa Security Shift Supervisor

We’re growing our ranks in Bowden, Alberta now more than ever! Join our team of dedicated and highly qualified professionals! If you are interested in a fulfilling career in a one-of-a-kind premium high profile position, you have picked the right position!

What We Offer

• Continuing education through GardaWorld Campus Academy Program
• We offer competitive wages starting at $28-29/hr
• Paid onsite training
• Corporate discounts
• Uniform provided free of charge
• Comprehensive health benefits
• Career advancement opportunities in the security field or within the head office
• Opportunities to grow alongside GardaWorld

Position We Are Looking To Fill

Flexible and available to work one of the following schedules:

• 2/2/3 0800-2000
• 2/2/3 2000-0800

What does a Shift Security Supervisor in Bowden do?

• Communication with superiors and CBSA on any significant incidents or events or accidents. Suggesting reforms to current processes where appropriate.
• Any other duties relating to the services
• Providing support, assistance, and ongoing training with all guards
• Coordinating individual movement both inside and outside of CBSA locations
• Complying with all policies and procedures
• Forwarding any complaints, requests, or concerns brought forward by guards to CBSA
• Ensuring that both the initial and ongoing on-site training it completed and remains up to date for all guards on site
• Conducting required supervisory visits to posts
• Identifying, in writing performance deficiencies and possible training gaps to Operational Manager
• Receiving a shift briefing, and ensuring all guards are up to date with any new issues or situations by debriefing them and handing out procedures or instructions 15 minutes before the start of each shift
• Coordinating breaks and mealtimes
• Ensuring all required equipment is in good working condition
• Accurately completing and processing all forms, report and paperwork
• Dispatching radio communication to fleet vehicles
• Performing regular quality control checks of transport and departure verifications
• Keeping an up-to-date inventory of First-Aid kits and contents in fleet vehicles
• Implement and ensuring that all guards understand and follow the fire and evacuation plan
• Supervising all guard on duty, whether they are providing care and control of individuals, day cells, airport, or other satellite offices, conducting transports, verifying departure, or any contracted services
• Completing and forwarding any required incident reports, including analysis and recommended action to be taken
• Assigning guards to their required assignment or post

Qualifications And Requirements For Security Shift Supervisor

• Excellent communication, customer service and people skills
• Ability to work in a stressful environment
• Minimum one (1) year experience in a field directly related to law enforcement (Canadian Forces, Royal Canadian Mounted Police, CBSA, Correctional Services Canada or a police force) or security services; or one (1) year of experience specifically working on a security guard contract with the CBSA at an IHC or providing care and control of CBSA individuals.
• Strong computer skills
• Minimum one (1) year experience in the direct supervisor of at least 10 employees
• Previous experience in the security industry
• Leadership and problem-solving skills

• Ability to work with high profile clients
• Contract Security Program (CSP) Reliability Status

• Full Class 5 Drivers license with clean drivers abstract
• Valid Alberta Security Guard licence
• First Aid and AED
• Vulnerable Sector Check
• Over 18 years of age with a high school diploma or equivalent (GED)
• Must be a Canadian Citizen or Permanent Residence

SSRED