Business Systems Analyst-Is/Mobile

Business Systems Analyst – IS/Mobile

Full-time position – London, ON

Your keen interest in technology and ability to research and suggest new approaches, as well as learn and adapt to new technologies, are among your strengths as a Business Systems Analyst – and will drive your success at London Hydro within our Information Technology Department.

Reporting to the Program Manager - IT Operations & QA or designate, you will apply your knowledge of complex application development, mobile apps framework and system support as you participate in operational processes and project teams in order to ensure the delivery of high-quality information systems solutions to London Hydro’s business users and customers.

JOB DUTIES

As part of your responsibilities as a Business Systems Analyst, you will:

• Develop process flow models to provide a clear understanding of existing business processes and system interactions as well as changes to support process improvement and integrate corporate objectives.
• Adhering to all Occupational Health and Safety Act rules and regulations, the IHSA's Electrical Utility Safety Rules, London Hydro safe work practices and procedures, and all components of London Hydro's health and safety program
• Develop and maintain reporting systems to make operational and business intelligence data accessible to users, as needed or on schedule.
• Research and document requirements, options and solutions in developing business areas, including web presentment, mobility, customer engagement and social media.
• Analyze and document detailed business requirements for system changes.
• Interact with internal business users and external organizations to understand and support the needs of London Hydro’s operation and processes.
• Design and implement automation processes to improve operational efficiency.
• Create and execute test plans to validate the correctness of information systems solutions and ensure that all business requirements have been sufficiently met.

ESSENTIAL QUALIFICATIONS

The qualified Business Systems Analyst we seek must be able to meet the following requirements:

• Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering or a related field from a recognized university, or equivalent
• Ability to appropriately manage, communicate and present issues to the management team.
• Ability to work closely in a team environment with both business users and developers, as well as independently, with changing priorities.
• Working knowledge of the following would be an asset: reporting tools (Google and AWS Cloud computing), Mobile App Development, Sitecore or other enterprise CMS systems, Tableau, Containers/Kubernetes, utility CIS/billing systems, SAP IS-Utilities, Meter Data Management (MDM) systems, and electric or other utility processes
• Project Management and team lead experience would be preferred.
• Knowledge of Mobile Application Development (IOS and Android)
• PMP Certification would be an asset
• Ability to communicate technical subjects clearly to non-technical users.
• Knowledge of application development frameworks and languages (Java, Python, Spring, Firebase) and / or experience working with large database systems (Oracle, SQL, MySQL).
• Excellent communication, analytical and documentation skills.

NOTE: Please note that applicants who receive any conditional offer of employment from London Hydro will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada as a condition of employment and to maintain their status as fully vaccinated as a condition of continued employment. London Hydro will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under the Human Rights Code.

About London Hydro

For over a century, London Hydro has been providing safe, affordable and reliable electricity to a diverse customer base. We are one of the area’s larger employers, with a highly skilled and motivated team of people across many different occupations. Through this dedicated team and an extensive network of overhead and underground power lines, we power over 166,000 homes and businesses, and continue to improve the way people live and work.

Living in London offers many lifestyle benefits. Develop your career at London Hydro.

Watch the short video below for more details!

https://www.youtube.com/watch?v=yEdz7h_2qYU&t=2s

For more information, and to apply:

To find out more about London Hydro, as well as this and other opportunities to join our team, please visit our website at www.londonhydro.com. If you are both qualified and safety-focused, we invite you to submit your cover letter and resume as a single document (in .pdf or .docx format only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname), Friday, June 9, 2023

The successful candidate will be required to complete a Criminal Record Check prior to the commencement of employment. An education check will also be conducted.

London Hydro is an equal opportunity employer. Accommodation is available under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

While we appreciate all applications received, only those invited for an interview will be acknowledged. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.

In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.