Business Setup Specialist Jobs

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff. Join Equitable Life today.
Position Title: Business Setup Specialist
Reports To: Manager, Group Issue and Special Projects
Department: Group Issue
Term: Permanent Full-Time
Work Arrangements: We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately September 2023), coming into the office a minimum of 2 days per week, every other week on designated days.
The Opportunity: Equitable Life is looking to add a Business Setup Specialist to our growing team! We’re looking for a highly motivated candidate with outstanding attention to detail and strong communication skills. This is a great opportunity to work for one of Waterloo Region’s top employers!

What you will be doing:

• Amend the setup of plans within the system to enable other departments to administer and adjudicate claims according to contractual provisions
• Analyze and set up Group Benefits and create contracts, booklets, and endorsements to support new issues and plan amendments
• Employ effective customer service and act as a liaison with the Regional Sales Offices, utilizing both excellent communication skills, and in-depth knowledge of group insurance systems and Group Benefits
• Co-ordinate workflow with other business units to ensure smooth transition of information across the Group Division
• Accurately implement new policyholders with Equitable Life (system set up and plan documents)
• Provide accurate and timely support for plan changes (system and document updates)

What you will bring:

• College or University degree or working equivalent
• Comfort and confidence working in an ever-changing challenging environment
• Excellent analytical and problem-solving skills
• Interest in continuous learning
• Ability to multi-task while juggling conflicting priorities
• Group benefits knowledge and experience
• Bilingual in French and English, both spoken and written is an asset
• Strong customer service skills
• Superb communication skills
• Working knowledge of Microsoft Windows, Word and Excel

What’s in it for you:

• Annual bonus program, annual vacation allowance, and company-paid benefits program
• A company subsidized cafeteria with a variety of daily options
• Regular EQ Together events focused on company togetherness and collaboration As part of the recruitment/offer process you will be required to p rovide two professional references (minimum one supervisor and above).
• Immediate enrollment in the company’s pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• An additional paid volunteer day each year so you can spend time giving back to the community
• A healthy work-life balance with employee wellness top of mind
• Discounts on company products and services, and access to exclusive employee perks

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)

To learn more about Equitable Life, we encourage you to explore our organization.
At Equitable Life, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at [email protected] if you would like to receive our job postings in an alternative format or require an accommodation with the application process.
Apply Now