Best Practice Analyst (Underwriting)

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company.

Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.

Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,200 employees. Our mission is to improve the wellbeing of Canadians.

The Group Underwriting Best Practice Analyst’s main responsibility is to support the various tasks and projects, with a strong emphasis on systems integration, processes, and tools. To succeed in this role, the analyst will need to develop deep understanding of the available resources and technologies used in Group Underwriting, both internally and externally, and coordination with IT department for continuous improvement.

Main Responsibilities :

• Supporting Group Underwriting leadership team to align processes and tools (Renewal Template system integration, Quote Template system integration, the execution of Group Underwriting Best Practice roadmap)
• Acting as a liaison with other internal partners (i.e., EIS, Finance, IT, Admin, Sales) to ensure that the group underwriting system is accurate, reliable, and interoperable with other systems
• Providing excellent service to all users of the system.
• Continuously reviewing and evaluating the system to identify areas for improvement
• Analyzing the group underwriting system, troubleshooting, and resolving issues with the system

Required Qualifications:

• Education: Post-secondary diploma or degree with a focus in Business Administration, Mathematics, Actuarial Science, Statistics, or related field.
• Experience: Minimum of one (1) year in Group Underwriting experience including knowledge of systems and processes. Experience in system integration and implementation, preferably related to group benefits would be considered.
• Certifications: GBA would be an asset

Knowledge and Skills:

• Teamwork: The analyst must be able to work effectively in a team environment, collaborating with other analysts, developers, and stakeholders to achieve common goals. The analyst should be able to take constructive feedback and contribute to a positive team culture.
• Technical knowledge: The analyst must understand the group underwriting system, its components, and how it interacts with other systems. The analyst should be familiar with programming languages, databases, and software development methodologies. The analyst should have experience with system design and implementation, including requirements gathering, testing, and deployment.
• Skills: The analyst must be able to communicate effectively with different stakeholders, including technical and non-technical staff. The analyst should be able to explain technical concepts in simple terms and tailor their communication style to different audiences.

Language : Bilingualism (French and English) would be an asset

We are an Equal Opportunity Employer.

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

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