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Bell Person- Revelstoke Mountain Resort Summer 2023

Company

The Sutton Place Hotels

Address Revelstoke, British Columbia, Canada
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-07-10
Posted at 11 months ago
Job Description
We are currently accepting applications for the position of Bell Person for the Summer Season of 2023 - Staff Accommodation available.


Benefits


  • $20.00 per hour: $18.00 per hour base starting wage plus a $2.00/hr Supplemental Summer Bonus for hours worked between May 20, 2023 - September 24, 2023.
  • Employee Assistance Program (EAP)
  • Refer a friend or family and earn money!
  • Matching RRSP program (after 1 year of full-time service)
  • Reciprocal deals on summer lift tickets at other local mountains.
  • Summer Employee Pass to Revelstoke Mountain Resort, Silver Star Mountain Resort and Sun Peaks Resort
  • Staff Accommodation available.
  • Complimentary Resort Shuttle
  • Northland Perks Program and third-party partnership discounts for all employees.
  • Fit to Work Program incentives.
  • Group Life Insurance, Extended Health, Dental, Vision Care upon 3 months of employment, maintaining a minimum of 26+ hours per week.


The Bell Person must possess a positive and upbeat personality, have the ability to multi-task, be detail-oriented and able to problem solve. This is a fast paced and engaging role with lots of guest interaction.


The primary goal of the Bell Person is to seek opportunities to create memorable experiences for our guests through meaningful interaction. Summer Bell positions have the ability to stay on for the winter season, and alternate duties will be assumed supporting another hotel operating department during the shoulder season.


Job Duties


  • Effectively and professionally communicate with guests via phone, in person and in writing.
  • Conduct valet parking as required
  • Be knowledgeable of community and/or resort attractions and events.
  • Maintain a clean and organized work environment.
  • Ensure public spaces are well presented.
  • Assist other operating departments & teams as required.
  • Perform all other duties as assigned or needed.
  • Assist with guest arrival and departures including transportation of guest luggage, equipment & belongings.
  • Work closely and professionally with various departments.
  • Respond to guest inquiries, requests & complaints in a prompt & courteous manner.
  • Greet and communicate with all guests, providing personalized service in a professional manner.
  • Delivering items to guest rooms and attending to requests.


Requirements


  • Valid Class 5 BC Driver's License with a clean driver's abstract (preferred)
  • Strong customer service experience
  • Able to effectively communicate both verbally and in writing.
  • Ability to operate a standard transmission vehicle (preferred)
  • Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
  • Good working knowledge of hospitality industry principles, methods, practices, and techniques


About The Sutton Place Hotel


The Sutton Place Hotel at Revelstoke Mountain Resort is a luxury 4-star hotel, located directly opposite the gondola and activities that provide experiences of a lifetime for our guests.


The Sutton Place Hotel and Revelstoke Mountain Resort (RMR) are a division of Canada's largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for endless outdoor adventure, big mountain riding and an authentic Canadian resort town. If you love to connect with people and have a passion for providing an exceptional hospitality experience, then we invite you to join our Sutton Place Family!


Summation


Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.


You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.


  • Applications will not be accepted via email or in person.


**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.**


**ABSOLUTELY NO PHONE CALLS PLEASE**