Associate Underwriter (Auto) Jobs

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Under broad supervision and as someone who takes the initiative, the successful candidate would be responsible for underwriting risks from submission through policy issuance. Focus is on maintaining a well performing renewal book within authority. Collaborating with Broker Partners, Underwriters and Colleagues from across the business on all aspects of the underwriting function including getting the necessary information, negotiating renewal terms and issuing all necessary policy documents and endorsements within set standard timelines.

JOB DESCRIPTION:

Performs a combination of duties in accordance with departmental guidelines:

• Leveraged as the first-line point of contact to the producers/customers on account related matters while proactively identifying opportunities for up sell or account rounding.
• Handles assigned renewal book within assigned authority and demonstrates the ability to triage renewal applications/specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.
• Performs underwriting analysis and makes prudent underwriting judgements and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.
• Assist in marketing products and services through external partners and makes field visits.
• May perform additional duties as assigned.
• Expert on systems and workflows. Serves as a resource to others (train, problem solver, coach ) and conduit for feedback to internal underwriting partners.
• Handles endorsement requests within delegated authority. Refers endorsements outside of authority to underwriter with recommended action. Independently engages agency to clarify intent of endorsement or seek missing information.
• Keeps current on line of business strategy, regulations and trends.
• Completes quote proposals and negotiates with external partners within assigned authority.
• Works as a liaison within the branch, or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts)
• Executes on advanced pricing strategy (i.e. business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale
• Documents assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.).

Skills, Knowledge & Abilities

• Strong time management, and analytical skills
• Strong knowledge of Microsoft Office Suite as well as other business-related software.
• Demonstrated ability to work independently on multiple tasks.
• Knowledge of Auto underwriting including insurance products, policy processing procedures and documentation.
• Demonstrated customer service experience and the ability to interact with a wide-variety of people on a daily basis in person, via telephone and email.
• Strong capability to advise and coach others.
• Strong interpersonal and communications skills. Ability to effectively interact with all levels of CNA’s internal and external business partners.

Education & Experience

• Bachelor’s degree or equivalent experience.
• Typically a minimum of two to three years of related work experience.

At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.