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Assistant General Manager Jobs
Company | Atria Senior Living |
Address | Fredericton, New Brunswick, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Real Estate |
Expires | 2023-07-16 |
Posted at | 10 months ago |
What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.
- Provide high levels of customer service and create a restaurant style dining atmosphere.
- Establish and manage labour and supplies budget.
- Solve issues before they become problems or complaints.
- Act as manager on duty when Executive Director and Community Business Director are not on site.
- Ensure that meals are served in a timely manner.
- Work closely with Executive Chef and Executive Director to keep residents satisfied with food, service, dining programs and housekeeping services.
- Hire, orient, schedule, train and coach/counsel dining room and housekeeping staff.
- Coordinate room service deliver.
- Review the daily menu with residents and staff.
- Verbally and visually confirm resident satisfaction throughout meals.
- Ensure that dining room is maintained in a clean, sanitary environment at all times.
- Ensure that dining room floors are clean and receive regular maintenance (sweep and mop as necessary).
- Ensure that trash/refuse containers are emptied and kept clean and tidy.
- Inspect apartment cleaning to ensure quality.
- Visually confirm that all tables are set according to Atria Retirement Canada standards.
- Train and uphold Quality Enhancement standards at all times.
- Communicate the residents’ likes and dislikes to the cooks and Executive Chef.
- Coach, train and counsel new and current staff to provide high levels of customer service and proper serving and cleaning techniques.
- Provides quality, timely performance feedback and performance appraisals for dining room and housekeeping staff.
- Provide general delegation and supervision to servers and housekeepers.
- Lead the sourcing, interviewing and selection of servers and housekeepers.
- Communicate complaints and compliments in the dining room to the cooks and Executive Chef.
- Manage the budget for housekeeping and dining room supplies
- Must possess valid driver’s license.
- Ensure that safety and security procedures are followed at all times.
- Assist the Executive Chef in the planning and development of menus based on resident likes and dislikes preferences.
- Must satisfactorily meet and be in compliance with Atria’s Motor Vehicle Policy standards.
- May perform other duties as assigned or requested.
- Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
- High School Diploma or General Education Degree (GED) required.
- Strong organization and time management skills.
- Basic Computer skills – Microsoft Word and Excel.
- Two (2) years of prior work experience in “front of the house” supervision.
- Manage the schedules in accordance to resident census and budgets and control overtime within prescribed standards
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