Area Incident Team Member - 26548

Join our Area Incident Team to be part of preparing for and responding to flooding and environmental incidents, protecting communities and the environment.

The vacancy is an administrative role. You’ll be a core member of the East Anglia Area Incident Team working with colleagues from other teams and incident role holders. You could also work with many partner organisations.

You’ll be involved with:

Creating standby rosters

Preparing and collating information, liaising with other teams, writing up details.

Initial incident response planning and logistics.

Managing and maintaining specialist incident management systems, incident rooms and equipment to ensure a state of readiness.

New ways of working projects.

Assist delivery of training and exercising, contributing to production of materials, and facilitation of sessions.

Building relationships throughout the area, recognising customers’ needs and providing the service required.

We are a category 1 responder for a range of incident types. You’ll provide assistance to duty officers by becoming skilled in our incident management processes, acquiring the position of system(s) super user. You will be a proactive member of user networks and a go to person for advice and help.

We will train you to become a Logistics Officer, part of the team’s office hours incident response role. This role undertakes rostering, coordinating the movement of people and equipment across the area and reporting to the on-duty team. You’ll be aiding the health, safety, and wellbeing of responding staff.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity assistance during an incident. This may attract an additional payment. Full training and alternative working arrangements will be available to aid you with your incident role.

For more info on working with us see https://environmentagencycareers.co.uk/

The team

Our team coordinates and assures incident management preparedness and response activity across East Anglia and works with other emergency responding organisations to plan for incidents.

Our dispersed team works across 2 operational areas. We cover several counties: Essex, Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Peterborough. The team follows a hybrid way of working between their local office and working from home. We co-locate in our offices or other locations for incident response and to collaborate on tasks.

Experience/skills Required

It would be helpful, but not essential, to be:

Organised, with attention to detail.

Able to plan, track, gather and maintain data/information to ensure tasks are completed on time and to a high standard.

Competent computer and data skills, with the ability to pick up new processes and systems. We use Microsoft applications such as MS Teams, Outlook, Word, Excel and SharePoint. Training will be provided.

Committed to equality, diversity and inclusion and to addressing the climate and ecological emergency through your work

Able to exercise judgement in prioritisation and highlight potential issues

Adaptable to changing priorities, on occasion at short notice due to events.

Able to communicate with a variety of audiences to explain how systems work and be a go to person for help.

Self-motivated, working as part of a team and individually.

Interested in incident management and have knowledge of incident debriefs.

Contact and additional information

In East Anglia we want to create a diverse workplace where individuals are respected, valued and listened to. We’re all different, and by embracing Equality, Diversity & Inclusion (EDI) we can become an equal opportunity employer where we grow and learn together.

It is our ambition to champion diversity through building a workforce as diverse as the communities we serve.

Position is full-time but other working patterns such as job splits possible.

Your contractual base will be one of our Area Incident Rooms in Brampton or Ipswich. We work flexibly from home and sub area offices, co-locating as work requires.

We offer a fantastic benefits package detailed in the candidate pack.

If you have any questions please contact Jennifer Johnson or Guy Cooper:

[email protected]

[email protected]

Closing Date:

05/06/2023, 23:55 hours

Level of security checks required

Basic Check

Competence 1

Achieves Results

Description

Give us an example of when you had to take responsibility for delivery of a key piece of work. How did you manage this work, what was your role and the outcome?

Please note we do not assess CVs. Answers to these competency questions will be used for interview selection so ensure you draw out your skills and experience in your responses.

You have up to 250 words so please do use them to tell us what we need to know about you.

You may want to use the STAR structure when writing your response (Situation, Task, Action, Result)

A copy of our ""EA capability dictionary"" can be viewed by clicking the link within the “How to apply” section of the candidate pack, from which you can see the full list of indicators.

Competence 2

Focuses on Customers and Partners

Description

Describe an occasion when you used your knowledge and understanding of a particular customer(s) to improve the service you provided for them?

Competence 3

Incident Planning

Description

Give us an example of when you had to take responsibility for delivery of a key piece of work. How did you manage this work, what was your role and the outcome? Tell us about a time when you had to respond to an unplanned event/incident? What was the challenge and how did you approach it?

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.