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Deskside Support Jobs

Deskside Support Technician Jobs
By PeopleToGo At Montreal, Quebec, Canada
Maintain all required OEM Certifications as directed by Management
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Typically requires technical school certification or equivalent of 3-5 years of relevant experience
Display outstanding technical and professional services skills at all times
Other duties or certifications may be assigned to meet business needs
Excellence in communication and customer-facing skills
Manager Technical Support Services (Deskside)
By Compass Group Canada At Mississauga, Ontario, Canada
3-5 Years audiovisual technology management experience and presentation technologies experience.
Prepare daily, weekly, monthly incident reports for management and business and contribute to preparation and management of department budget.
Demonstrate ability and willingness to share ideas with Associates, peers and management.
Embrace a coaching culture, provide feedback to Associates, peers and management.
Print management operations and troubleshooting preferred.
Bachelor’s degree in computer science or combination of education and experience.
Deskside Systems Consultant Jobs
By Long View Systems At Vancouver, British Columbia, Canada
Experience supporting a Microsoft environment in a deskside support role including management tools such as Intune
2+ years of technical support experience
2+ year(s) of customer service experience
Assist end users with questions about any of our supported software and computing platforms in a professional and courteous manner
Address user tickets regarding hardware, software and networking
Monitor the performance of clients’ desktop infrastructure and device plans for improved efficiency
It Deskside Support Analyst
By Arnett & Burgess Pipeliners At Blackfalds, Alberta, Canada
Experience with remote endpoint management software.
Work collaboratively with other members of the IT team to improve processes and enhance user experience.
Minimum 2 years of relevant experience in an Information Technology related role.
Advanced knowledge of Windows 10 and the Office 365 Suite.
Ability to remotely troubleshoot iPhone and Android issues.
Experience with Active Directory is an asset.
Deskside Technician- Toronto Jobs
By Coreio Inc. At Woodbridge, Ontario, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills.
Standard swapping/refresh of asset, image of existing assets, scheduling users, shipping/receiving of equipment, additional standard Technical Analyst responsibilities.
2-3 years of work related experience.
Experience in Windows 10 and MS office.
Deliver technical support services in a courteous and responsive manner.
Deskside Technician - Remote Onboard
By Coreio Inc. At Greater Toronto Area, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills
1 - 2 years of work related experience
Experience working with laptops and both Windows 10 operating systems
CompTIA A+ and Windows 10 certification highly preferred
Excellent customer service and communication skills
Deskside Support Analyst Jobs
By HCLTech At Chatham, Ontario, Canada
4+ years of Experience in IT Desktop Support and Team Management in Client Facing Roles.
· Desk side Support Management
· SLA Management including Incident, problem, Configuration, Service request etc.
· Excellent analytical and problem-solving skills
· Excellent customer service skills
· Review with the Delivery Managers
Deskside Support Jobs
By PrecisionERP Incorporated At Greater Ottawa Metropolitan Area, Canada
Performs account management and maintenance for various applications and systems (e.g., Active directory, Azure, Intune, MS exchange, O365 etc).
4+ years of experience as Deskside IT Support position
Provides 2nd level support to staff using MS Teams, TeamViewer and Configuration Manager who are both on and off-site.
Image corporate workstations, customizes and installs software to meet specialized workstation requirements.
They would need to have a strong attention to detail with excellent communications and customer service skills.
Certification like MCSE, MCSD, Microsoft Certified Product Specialist, A+, ITIL would be NICE to have.
Deskside Support Jobs
By Atlantis IT Group At Moncton, New Brunswick, Canada

Basic knowledge of desktops, laptops, printers, tablets, cell phones, and computer related peripherals.

End user software support Windows 10 and Windows 11, MacOS, Microsoft Apps for Enterprise (O365) and other desktop software applications

Technical Support Manager (Deskside)
By Compass Group Canada At Mississauga, Ontario, Canada
3-5 Years audiovisual technology management experience and presentation technologies experience.
Prepare daily, weekly, monthly incident reports for management and business and contribute to preparation and management of department budget.
Demonstrate ability and willingness to share ideas with Associates, peers and management.
Embrace a coaching culture, provide feedback to Associates, peers and management.
Print management operations and troubleshooting preferred.
Bachelor’s degree in computer science or combination of education and experience.
Technical Associate Deskside Support Intern/Co-Op Fall 2023
By Definity At Waterloo, Ontario, Canada
Educational resources, tuition assistance, and paid time off to study for exams
What can Definity offer you?
Technical support and troubleshooting of hardware, software and application issues.
Resolving medium complexity incident and request tickets from the Help Desk.
Installing, upgrading, maintaining and decommissioning hardware and software
Deploying client hardware (i.e. desktops, laptops, VOIP phones, Blackberry, etc.).
It Deskside Support Jobs
By Labatt Breweries of Canada At Delta, British Columbia, Canada
Knowledge on ticketing system and mandatory requirement of meeting deadlines and SLA’s
Remote support of laptops and applications over the phone for remote users
3 to 5 years of experience supporting desktops and laptops (Windows 7 to 10)
Experience with troubleshooting PC hardware issues and repairing desktop and laptops
Experience with installing software, patches, and system updates on desktops, laptops
Experience with troubleshooting basic network, software, printing problems
Deskside Analyst Jobs
By Dasro Consulting Inc. At Moncton, New Brunswick, Canada
Good communication, time management and mathematical skills
Recording all inventory, incidents/service request ticket updates into our incident management system.
Experience providing desktop hardware and software support to users
Experience troubleshooting and managing file and print services.
The successful candidate must be fluent in both French and English with strong verbal and written skills.
Manage, & support end-user devices (laptops, desktops, rugged tablets, mobile phones, printers, etc)

Are you looking for an exciting and rewarding career in Deskside Support? Join our team and help provide technical assistance to our customers! You'll get to work with the latest technology, solve complex problems, and make a real difference in people's lives. Plus, you'll get to work in a fun and supportive environment with plenty of opportunities for growth. Come join us and make a difference today!

Deskside Support is a job that involves providing technical support to end users in a variety of settings. This may include providing assistance with hardware and software installation, troubleshooting, and maintenance. The job requires a wide range of technical skills and knowledge, as well as excellent customer service skills.

What is Deskside Support Job Skills Required?

• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Ability to work in a fast-paced environment

What is Deskside Support Job Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or equivalent
• Experience with Windows, Mac OS, and Linux operating systems
• Experience with Microsoft Office Suite
• Experience with remote support tools

What is Deskside Support Job Knowledge?

• Knowledge of computer hardware, software, and networking
• Knowledge of troubleshooting and diagnosing technical issues
• Knowledge of customer service principles
• Knowledge of remote support tools

What is Deskside Support Job Experience?

• Previous experience in a technical support role
• Previous experience in a customer service role

What is Deskside Support Job Responsibilities?

• Provide technical support to end users
• Troubleshoot and diagnose technical issues
• Install and configure hardware and software
• Maintain and update computer systems
• Provide customer service to end users
• Respond to customer inquiries in a timely manner
• Document customer inquiries and resolutions