Catalog Implementation Specialist Jobs

- Experience working within a live network (customer focus)

- Experience with service providers

- Engineering and architectural experience (network)

- Experience working at telecommunication companies

- CISCO expertise (ideally first level CISCO certified)

Liaises with team leaders to best manage day-to-day situations to provide a better customer experience.

Experience in the food service industry or industry knowledge

If you feel you are great at "time management", please tell us why in a few words!

Flexible hours with the ability to work remotely (1 or 2 days per week as agreed with your supervisor).

Technology sales or customer service experience

Excellent spoken and written communication skills in both English and French

Good organization and priority management

Good knowledge of Excel software

Excellent interpersonal and communication skills;

Knowledge of STEP or other PIM system (an asset)

Experience with product catalogs, paper or web (an asset)

Knowledge of vehicle parts (an asset)

Minimum of two (2) years of experience in financial services industry and four (5) years of experience in IT

Demonstrated experience implementing business applications

You possess strong interpersonal and communication skills and are able to build professional business relationships in and outside the Bank

A Bachelor’s in Computer Science, Information Technology or related field

You possess a strong commitment to customer satisfaction and teamwork

Acceptable criminal record and credit checks

1+ years project management or software implementation experience

Maintain detailed knowledge of rapidly evolving product portfolio, within Applied Policy Works and Applied’s products, as capabilities are updated/enhanced

Identify and manage customer expectations, including communicating difficult/sensitive information to customer, project team, and management

Experience with or ability to develop client relationship building skills and establish credibility with clients

Manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction

Manage projects for customers of varying sizes, complexities, and timelines

Work order management and circuit activation and cross connects

Post-secondary education in Electronics or Telecommunications or equivalent industry experience.

Practical Headend or data center experience

Knowledge of all HFC & telecommunications inside plant design and construction practices

5 years of HFC and telecommunications or related network industry experience.

Excellent written and oral communication skills.

Minimum of 5 years of work experience in account management

Previous experience in project management

AWD workflow management and decision making based on intake request, IGO/NIGO and queue assignment

Working with internal and/or external partners to ensure scope/requirements are documented and signed off prior to an Implementation Manager assignment

Assigned to continuous improvement projects based on management decisions of assignment

Manage a group implementation inbox ensuring all communication is assigned or responded to within the outlined SLA

Manage and communicate project timelines (via project management software), requirements and ongoing status to clients and dedicated Customer Success Manager.

Project Management experience/proven experience managing multiple simultaneous deliverables, detail oriented.

Experience working with Content Management System (ie: Wordpress), Apple Scene Kit, mining technologies or 3D modelling

Exceptional communication skills: Mature, confident and sensitive to the needs of clients (internal and external) of all abilities.

A background in mineral exploration/mining, geology, 3D modelling systems and/or GIS specialist knowledge.

A passion for driving value and delivering exceptional client experience.

Perform "checker" function for SNOW change management ticketing system

Ensure timely execution of tasks with engineering and project management teams

Minimum 5 years of equivalent work experience in a Network Design and Support role, with a post-secondary education in technology/engineering.

Review network tools and documentation to ensure they satisfy department requirements

Review and approve network changes and manage change calendar

Advanced Technical Skills in Routing (BGP, EIGRP, OSPF), Switching (VLANS, VXLAN, Trunking, port aggregation, STP), Load Balancing (F5, A10),

Expert in: Search, Product Data Management, Web Micro-frontends, Micro-services, AWS, REST API’s,

Practice strong collaboration and relationship building skills including working across organizational boundaries and driving impact through influence

Lead, hire, mentor and manage a technical team consisting of Technology Managers, Software Architects, Software Engineers, Data Engineers, Project/Program Managers.

Overall IT experience of 15+ years,

Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

Extended health and dental benefits, and mental health plans

Minimum of 5 years of work experience in account management

Previous experience in project management

AWD workflow management and decision making based on intake request, IGO/NIGO and queue assignment

Working with internal and/or external partners to ensure scope/requirements are documented and signed off prior to an Implementation Manager assignment

Assigned to continuous improvement projects based on management decisions of assignment

Manage a group implementation inbox ensuring all communication is assigned or responded to within the outlined SLA

Facilitates meetings and contributes to documentation supporting clinical adoption through project definition, project execution, and operational management phases.

Post-secondary education in Business Administration, Health Administration and/or Information Technology, or equivalent experience.

2) Provides operational support to change management and adoption of provincial EMR integrated EHR products and services:

Ensures problems are well defined and manages escalations as necessary.

Experience building and maintaining productive working relationships with stakeholders, vendors and/or partners.

Experience preparing, gathering, maintaining, analysing and reporting on large volumes of data.

3+ years of customer onboarding/implementation experience at a tech company combined with related business or technical education.

Experience gathering business and technical requirements from current and potential customers.

Solid understanding of the Software Development Lifecycle and Release Management processes.

Manage multiple customer onboarding and implementation projects from kick-off to launch with defined project plans.

Provide exceptional service experience throughout the customer’s onboarding journey.

3+ years of Software Training experience