Branch Customer Service Representative Jobs

You should have a high school diploma, GED, or equivalent work experience

6 months of customer service experience will be an asset

6 months of cash handling experience will be an asset

Full benefits eligibility at DAY 1, no waiting period! Including employer paid health and dental coverage

Be a proud brand ambassador

Work with customers to find the best financial solutions to fit their needs

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for

Processing day to day transactions

You should have a high school diploma, GED, or equivalent work experience

6 months of customer service experience will be an asset

6 months of cash handling experience will be an asset

Full benefits eligibility at DAY 1, no waiting period! Including employer paid health and dental coverage

Hamaad H., Store Manager - Calgary

Jesse W., Store Manager - Moose Jaw

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for

Processing day to day transactions

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for

Processing day to day transactions

Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates

Act as a change management lead by assisting with the implementation of new policies and procedures

Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience

Excellent leadership skills, able to coach and develop your team

Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset

Previous banking experience is a strong asset

Excellent verbal and written communication skills

Professional phone manner and customer service skills

Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Ability to multitask, prioritize, and manage time effectively

Previous experience in the HVAC-R industry, retail sales, or technical-related field (an asset)

Process orders and quotations, and support inside sales team with quotation requests

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for

Processing day to day transactions

Post-secondary education in Finance (or related studies)

Providing competent and courteous service to members, exceeding their expectations, and making them feel at home

Previous experience working with a financial institution

Benefits that lead the field

Financial product benefits available immediately

Group benefit coverage including extended health care coverage, travel insurance, dental plans, and specialized medical coverage

Have proven customer service skills through work or community involvement

Have strong technical skills and the ability to promote digital and self-service banking options to our customers

Internal training to support your career growth and enhance your skills

A competitive compensation and benefits package

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for

Processing day to day transactions

Excellent verbal and written communication skills

Professional phone manner and customer service skills

Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Ability to multitask, prioritize, and manage time effectively

Previous experience in the HVAC-R industry, retail sales, or technical-related field (an asset)

Process orders and quotations, and support inside sales team with quotation requests

Manage all incoming phone calls in a professional manner;

Address customer's concerns and offer the best solution to solve the problem in a timely manner;

Excellent verbal and written communication skills;

Professional phone manner and customer service skills;

Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);

Ability to multitask, prioritize, and manage time effectively;

Post-secondary education in Finance (or related studies)

Providing competent and courteous service to members, exceeding their expectations, and making them feel at home

Previous experience working with a financial institution

customer service or sales experience, cash-handling experience, and a high school diploma

Achieving or exceeding assigned sales and referral goals

Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate

Address customer's concerns and offer the best solution to solve the problem in a timely manner;

Excellent verbal and written communication skills;

Professional phone manner and customer service skills;

Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);

Ability to multitask, prioritize, and manage time effectively;

Previous experience in HVAC-R industry, retail sales or technical related field (an asset);