Virtual Care Manager Lead Jobs

Grade XII plus one year related clerical experience OR graduate of a recognized one year secretarial/business program

Computer skills required (Microsoft Office Suite, including Outlook)

Effective communication and interpersonal skills

Demonstrates problem solving and decision making skills

Demonstrated ability to remain calm during an emergency and deal with numerous interruptions and continuous change and problem solving required

Competencies in other languages an asset, French preferred

Working knowledge n and experience with agile as well as waterfall project management concepts practices, and deliverables

Collaborate with senior management and stakeholders to define program objectives, scope, and strategic alignment with organizational goals.

Regularly communicate program updates to stakeholders and senior management, providing insights into performance, risks, and mitigation strategies.

Establish and maintain effective communication channels with project stakeholders, including clients, senior management, and team members.

Collaborate with stakeholders to manage changes in project scope, schedule, or requirements.

Prepare and present program status reports, dashboards, and performance metrics to senior management and stakeholders.

Competitive salary, comprehensive health and dental benefits

Interprofessional collaboration with our Professional Practice Research & Education Team

Proven computer skills, including e-mail, word processor, work scheduling systems (self-scheduling), Virtual Care Service Delivery Platforms (Video)

Strong assessment skills and the ability to direct effective treatment programs

Excellent English verbal and written communication skills

French language skills are an asset

Ability to maintain knowledge of new technologies as they are introduced to the workplace.

Effective interpersonal, verbal, and written communications skills.

Demonstrated presentation, interviewing, and facilitating skills.

Working knowledge of systems analysis and design techniques.

Proficiency in MS Office Suite including: Outlook, Word, Excel, PowerPoint, Visio.

Ability to organize workload and priorities.

Demonstrated experience in and knowledge of Project Management principles and their application

5+years of management experience in health care sector, preferred

Demonstrated knowledge and experience with providing and/or leading virtual care services within a healthcare environment, preferred

Demonstrated skill experience in Quality Improvement principles

5+ years’ experience leading large, complex initiatives from multiple perspectives

Experience in leading teams to successfully achieve outcomes of a complex nature