Tier 2 / Incident Manager Jobs
By Cognosante At Field, British Columbia, Canada
Support the Learning Management System Administrator as needed
5 years of customer service experience
2 years of Tier 2 experience
Develop and update SOPs and processes
Train Service Desk Personnel as needed
Be able to obtain a Public Trust and Census Clearance
Business Analyst-2 Jobs
By Adecco At Toronto, Ontario, Canada
Identify gaps between the new requirements and the capabilities within the current state platform.
Provide regular status updates to project leads, management, and stakeholders.
Medical and dental benefits once qualified
Collaborate with the development and project teams to create a plan for integrating the new requirements into the current state platform.
Develop use cases and user stories to effectively communicate requirements to the development team.
Participate in the design and execution of test scenarios to ensure that the new requirements are being effectively integrated.
Coordinator, Security (2 Positions) Jobs
By London Health Sciences Centre (LHSC) At London, Ontario, Canada
Cover Letter, Resume and Listing of Education, Credentials, Certifications and References.
You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
You have exceptional analytical skills that contribute to effective decision-making
You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills
Strong analytical skills that contribute to effective problem solving and decision-making
Minimum three (3) years’ experience in security services preferred
Tier 2 Support Manager Jobs
By Docebo At Toronto, Ontario, Canada
Must have exceptional organizational, time management and multi-tasking skills
Effectively servicing client management escalations in line with accepted best practices and processes, collaborating with other departments on necessary next steps
You have 2+ years experience leading remote teams in a customer or technical support setting.
You are an effective communicator with the ability to manage and implement change in a dynamic environment.
You have the ability to empathize with customers and convey confidence, displaying superb listening skills, and verbal and written communication skills.
Supporting the recruitment, training and development of the Docebo Support Team ensuring world-class support for Docebo’s customers
Application Engineer Tier 2 Jobs
By ValGenesis At Mississauga, Ontario, Canada
The required Knowledge/Skills, Education, and Experience you will bring to ValGenesis:
Partner with the Customer Technical support team to manage customer questions and escalate to management for more complex inquiries as needed
Design, build, and configure applications to meet business process and application requirements
2+ years experience in Web Application testing
Strong desire to focus on the customer; demonstrate strong customer service skills
Excellent communication skills (written and verbal)
Canada Research Chair, Tier 2
By University of Victoria At Victoria, British Columbia, Canada
A doctoral degree focused on Indigenous Language Revitalization, Indigenous Studies, Education, Applied Linguistics, or a related field
Applied knowledge of Indigenous language pedagogies and research methodologies
Knowledge of or ability to contribute to the emerging practice of language planning
Indigenous ancestry with lived experience in Indigenous communities, cultures and traditions
Experiential knowledge of and appreciation for land-based practices
Be an emerging world-class researchers who have demonstrated particular research creativity;
Financial Analyst - 2 Jobs
By Raise At Toronto, Ontario, Canada
• Leverages strong written and verbal communication skills in support of management reports and presentations
• Develop and report on key metrics and support management on planning, forecasting and actuals
1. 2+ years of experience as a Financial Analyst within Finance or accounting role
Education: Bachelor’s Degree in Finance or related field
• Responsible for completing Finance Templates accurately on a quarterly basis as well as completing forecasting submissions
3. Advanced Excel and PowerPoint skills
Data Analyst - 2 Jobs
By Delpath At Greater Toronto Area, Canada
- Experience working at a global financial institution or asset manager a plus - BA background helpful
1) Data Analyst (data reporting, analyzing large amounts of data) – 2+ years of professional experience
3) PowerBI reporting (data analytics & visualization) – 2+ years of hands on experience
4) Experience in reporting KPIs and reconciling large data sets – 2+ years of hands on experience
5) Experience creating dashboards and executive-level reports – 2+ years of hands on experience
- Experience working with and reconciling Capital Markets or Institutional client transactional data
Manager, Gec - Tier 2 | Vancouver, Bc
By lululemon At Vancouver, British Columbia, Canada
Collaborates with the Guest Support management team to create long-term strategies, annual operating plans, and financial cases.
Provides consistent leadership coaching and feedback to their direct reports, developing their skills to achieve strong business results.
Research, study and analyse operational and performance data to identify trends and opportunities for improvement to positively impact the guest experience
Under the direction of your manager, perform/complete other additional projects, duties, and assignment as required and/or by request.
5-8 years of progressive leadership experience working in an operations-based environment
Relevant ecommerce and retail experience required, contact centre leadership experience a plus
Tier 2 Support Specialist Jobs
By Yotpo At Toronto, Ontario, Canada
Create and update knowledge base articles used by Tier 1 agents
Act as a knowledge focal point within support
2+ years of experience in Technical Support
Strong analytical and troubleshooting capabilities
Experience with SQL and web technologies such as CSS, HTML, Javascript
Experience in fast growing tech startup / B2B SaaS / e-commerce
B-2 Security Manager (Wssc) (Tinker Afb)
By DCS Corp At Tinker, New Brunswick, Canada

In this role you will provide Journeyman Security Management Support to the B-2 Program Office Weapons System Support Center within the US Air Force Life Cycle Management Center at Tinker AFB ...

Team Lead, Soc Analyst Tier Ii
By Interac Corp. At Ottawa, Ontario, Canada
Performing continuous vulnerability management scans (CVMS) of the infrastructure;
Providing performance related feedback for team members to the Senior Manager, SOC for input into the bi-annual evaluations.
Analyzing and reporting on the findings of the CVMS, determining existing security vulnerabilities and identifying false positives;
SANS GIAC GCIH / GEVA / GFACT / GDAT, Comptia CPT / CEH / CISM, or other comparable cyber security certification.
Strong troubleshooting and analytical skills
Strong investigative skills and mindset

Are you looking for an exciting opportunity to use your IT security skills to protect an organization's data and systems? We are looking for a Tier 3 IT Security Analyst to join our team and help us ensure our systems are secure. You will be responsible for monitoring and responding to security threats, developing security policies and procedures, and providing technical support to our team. If you have a passion for IT security and are looking for a challenging role, this could be the perfect job for you!

Overview A Tier 3 IT Security Analyst is responsible for providing advanced technical support for security-related issues. They are responsible for responding to security incidents, analyzing security threats, and developing security solutions. They must have a deep understanding of security principles and technologies, as well as the ability to troubleshoot complex security issues. Detailed Job Description The Tier 3 IT Security Analyst is responsible for providing advanced technical support for security-related issues. They must be able to analyze security threats, respond to security incidents, and develop security solutions. They must have a deep understanding of security principles and technologies, as well as the ability to troubleshoot complex security issues. The Tier 3 IT Security Analyst will also be responsible for developing and implementing security policies and procedures, as well as monitoring and auditing security systems. Job Skills Required
• Knowledge of security principles and technologies
• Ability to troubleshoot complex security issues
• Knowledge of security policies and procedures
• Ability to analyze security threats
• Knowledge of security auditing and monitoring
• Ability to develop security solutions
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or related field
• 5+ years of experience in IT security
• CISSP, CISM, or other security certifications
• Experience with security tools and technologies
• Knowledge of security best practices
Job Knowledge
• Knowledge of security principles and technologies
• Knowledge of security policies and procedures
• Knowledge of security auditing and monitoring
• Knowledge of security best practices
• Knowledge of security tools and technologies
Job Experience
• 5+ years of experience in IT security
• Experience with security tools and technologies
• Experience with security incident response
• Experience with security policy development and implementation
• Experience with security auditing and monitoring
Job Responsibilities
• Respond to security incidents
• Analyze security threats
• Develop security solutions
• Implement security policies and procedures
• Monitor and audit security systems
• Provide technical support for security-related issues
• Research and recommend security tools and technologies
• Stay up-to-date on security best practices