It Technician Iii Jobs in Nova Scotia

Experienced, independent, and able to handle 15-20 projects per year without requiring excessive supervision or micromanagement

Exposure to data center environments; backups, redundancies, server management etc.

Experience with Windows domains, firewall and networking systems, phones, email and cloud services, virtualization, and certifications with technology as an asset

Ensuring risks are managed while minimizing their impact on projects and customers

5+ years of experience in the IT industry

3+ years of experience with a portfolio of completed projects in the IT industry

Previous Ticketing System management experience in a corporate environment

Experience providing remote IT support

Work with Auvik's outsourced managed service provider

Previous help desk experience in a corporate environment

Okta or similar Identity Provider experience

Ensure all IT devices and systems are in working order to optimize operations

Basic knowledge and skills in computer hardware, software, and networking

Manage user accounts, including creating and deleting accounts, resetting passwords, and managing permissions

Excellent verbal and written communication skills

Knowledge of Windows Operating System & Networks

Provide software, hardware and operation support to clients

Break/fix technical support by responding to help desk requests, diagnosing and resolving technical issues, and escalating issues as necessary