Lead Technical Support Analyst
By Quotacom At Canada
5+ years experience in technical analyst support role, or similar.
Leadership experience such as Team Lead, Tech Lead, or similar.
Experience working on Tier 2 technology support.
Strong technical capabilities in Database administration.
For full details and a discreet conversation on this opportunity, contact Katie on [email protected]
Technical Support Lead Jobs
By Univerus At Peterborough, Ontario, Canada
Collaborate with software developers, project managers, and other stakeholders to gather and document system requirements.
Familiarity with database management systems (e.g. MySQL, SQL Server, Postgres) and data modeling techniques.
Proven experience working in Software support, Technical Analyst, Business Analyst, or similar role.
Experience with software development tools, such as Git, GitHub, JIRA and Azure DevOps.
Excellent analytical, problem-solving, and critical thinking skills.
Strong written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Support Lead Jobs
By Kaptio At Montreal, Quebec, Canada
Strong experience with Atlassian Jira Service Management
A motivated and supportive team where everyone is encouraged to progress their skills and share their knowledge with each other.
Ensuring that holiday planning, time-tracking and team members’ requests are managed timely and effectively.
Experience with Salesforce support is an asset
Innovative problem-solver; you skillfully come up with creative yet practical solutions when solving business issues.
A company that has one decade of experience in technology and innovation.
Technical Support Team Lead - Remote - Toronto
By Aspire Software At Toronto, Ontario, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)
Technical Support Team Lead - Remote - Montreal
By Aspire Software At Montreal, Quebec, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)
Technical Support Team Lead - Remote - Ottawa
By Aspire Software At Ottawa, Ontario, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)