Technical Field Advisor Jobs in Manitoba

Support the development of technical product content and participate in information management

Strong communication and interpersonal skills to deliver an exceptional customer experience.

Comfortable working in an office or remote environment

Execute the research authorization and validation trial program for the local geography

Collect and share data and key learnings to stakeholders

Support the incorporation of digital technologies into data capture

• One year of experience in all aspects of IT Incidents and Problem Management activities.

• Superior knowledge of the Problem Management Process.

• Assist Senior Technicians with a variety of tasks (ordering, onboarding, projects, workflow management, etc.) as needed.

• University degree/College diploma in related field or any combination of equivalent education and experience.

• Demonstrated ability for end-user support and customer service skills and can manage client expectations.

• Understanding of ITIL methodologies, ITIL® v3 Certification desirable.

Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

Assess and analyze technical requirements and propose appropriate solutions to meet business objectives.

Stay up-to-date with industry certifications and credentials to maintain a high level of technical expertise.

5-7 years experience as a Technical Advisor working in a client facing environment

Proven work experience as a Technical Advisor, Technical Consultant, or similar role.

Excellent problem-solving and analytical skills, with the ability to think critically and provide innovative solutions.

An opportunity to have an impact with a post-secondary institution, poised to do great things.

Diverse, hard-working, committed team of people who care about each other.

Tools and technology that will allow you to succeed at your job.