Technical Customer Support Engineer Jobs in British Columbia

Provide recommendations to management to improve operations and customers services.

Work with the Service Coordinator and Customers, informing them of issues they may experience and the necessary corrective actions.

Give training to increase service technician knowledge.

Minimum of 5 years of experience in servicing, troubleshooting, installing and maintaining critical power equipment.

Minimum of 3 years of experience reading and deciphering electronic schematics and troubleshooting electronics to the component level.

Be the technical specialist regarding critical power equipment for the Canada.

You will work in remote or in a coworking.

You will also be responsible for the administration of the solution.

TEHTRIS is a French company with an international reach and expert in cybersecurity since 2010

What if you joined us to contribute to cyber peace in the world?

responsible for the administration of the solution.

technical support to your clients

•6+ years of SaaS and Cloud software customer support experience, preferably to worldwide customers

•Strong Linux networking knowledge, including supporting Linux based applications

•Knowledge of REST API’s and basic browser debugging (network calls, statuses, etc.)

•Working knowledge of scripting (BASH, Python) is beneficial

•Experience with deploying and troubleshooting highly scalable systems

•Network troubleshooting and enterprise platform experience