Servicing Administrator Jobs

Ad hoc analysis for portfolio data needs and Senior Management Team business decision.

Communicates data driven insights of complex information in a concise manner to management and in board-level reporting

Prepares and maintains capital forecasts, including scenarios analysis to support management decision making

The position requires 3-5 years’ experience with very strong conceptual math skills, especially related to rate-based calculations.

Models complex rate amortization schedules of NIM-level expenses using inputs from the business and the Senior Manager, FP&A.

Strong financial acumen, along with MS Excel and data manipulation experience.

Experience in product ownership, change management, and project management

Have a successful track record of thriving in an entrepreneurial and dynamic environment. Previous consulting experience is a plus.

At least 2 years of direct people leadership experience

4+ years of experience in a related field such as consulting or financial services

4+ years of experience in data and/or quantitative analysis

A day in the life of a Capital One Manager, Servicing Channels Strategy

Excellent time management and multi-tasking skills, able to perform consistently under pressure.

Fluency in more than one language and/or international education / working experience is a plus.

We celebrate a People Centric culture both externally and internally. Our Lifestyle Management team has one single objective: Making a Difference.

Proactively recommend relevant suggestions such as experiences, solutions and services according to each Member’s unique lifestyle.

Own and manage the Member Servicing by effectively communicating regarding any progress updates, limitations, constraints or alternative suggestions where appropriate.

Actively contribute to the curation of Quintessentially Signature Events; Quintessentially-Only experiences accessible by Members and Partners.

- 1-2 years experience in operations.

- Commercial loan or banking experience.

- Formal experience in customer service.

- Fluent in French and English.

- Proficient with MS Office Excel.

- General proficiency with computer systems and software.

Working knowledge of loan management software and investment industry experience

System Expertise: Become a subject-matter expert in accounting systems, specifically SimCorp Dimension (SCD) and Precision Loan Management (PLM).

Undergraduate degree in Business, Accounting or Finance

3+ years of accounting or financial analysis experience

Knowledge of generally accepted accounting practices, principles, and frameworks including Generally Accepted Accounting Principles (GAAP)

Intermediate to advanced Microsoft Excel skills; ability to use various Excel functions to build spreadsheets and manipulate/analyze large datasets

Desired Skills and Experience *

-Experience using conferencing platforms (Zoom, MS Teams, Web-Ex)

-Any programming language (recreational level or from previous work experience)

-High proficiency in MS suite

-Comfortable with toggling between multiple screens

-Keen eye for detail and accuracy

-Experience using conferencing platforms (Zoom, MS Teams, Web-Ex)

-Any programming language (recreational level or from previous work experience)

-High proficiency in MS suite

-Comfortable with toggling between multiple screens

-Keen eye for detail and accuracy

-Proficiency with Excel (Pivot Tables, V-Lookups)

-Excellent Communication skills, both written and verbal

-Excel (Pivot Tables, VLOOKUPS, data cleansing)

-Completed post-secondary degree, diploma or certificate in Economics, Business, Administration or equivalent

-Organized, Self Started, Initiative, Willingness to learn

A technical accounting education experience or accounting certificate would be an asset.

Have strong communication skills, verbal & written, with experience in providing excellent customer service.

The ideal candidate would have a combination of practical related experience and/or banking background.

Have proven organizational skills and demonstrate the ability to prioritize and multi-task.

Competitive annual salary plus bonus.

Post-secondary diploma in Business, Office Administration or equivalent.