Servicenow Solutions Specialist Jobs

Functioning as the system administrator, analyst, technical project manager and the primary point of contact for all Salesforce-related questions and problems.

Assist CRM solutions manager in developing and managing CRM strategy for the college.

A minimum of three-years of work experience in Salesforce Administration.

Salesforce CRM experience with a high degree of proficiency with Sales Cloud, Form Assembly and Marketing platforms.

Minimum 2 years of experience in analysis and programming with a primary emphasis on systems analysis.

Strong Knowledge of Query and SOQL scripting, HTML and Java coding.

Strong people management and risk mitigation skills.

Minimum 2-3 of years of experience Service Management platforms and their application to complex hybrid cloud and on premise solutions

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

Experience a firm where wellness matters.

You’ll work within a dedicated team across various projects within the ServiceNow Platform to manage and deliver complex projects

Minimum 3-5 years of experience in ServiceNow or other enterprise grade ITSM platform

Maintain and update knowledge management system with resolutions for common issues.

Offer consultations both remotely and in-person for branch associates and/or clients

Excellent opportunity to support a critical function within a well-respected and established wealth management business.

Deliver outstanding client service using a combination of effective communication and troubleshooting skills to resolve client issues and fulfill requests.

Partner with Technology Product Manager, IT Development Team, and Operations, to evaluate enhancement requests and support the rollout of new features.

Bachelor’s degree required; financial industry experience, including client support preferred.

Must understand the importance of developing relationships and have some experience working with senior management

Knowledge / Skills / Abilities

Self starter, organized with excellent time management

Promote and conduct knowledge sharing of digital/e-commerce services and products to sales teams and customers.

Ability to present the features and benefits of customer tools to internal and external audiences with clarity and confidence.

Experience with assisting in planning video, demo and tutorial stories a plus.

Thorough understanding of ITIL/ITSM processes with deep knowledge of the Asset, Configuration, Change Management

Configuration Management ServiceNow Discovery Specialist – Mandatory Skills

Configuration Management ServiceNow Discovery Specialist - Nice to Have Skills

Configuration Management ServiceNow Discovery Specialist –

Configuration Management ServiceNow Discovery Specialist - Assignment Start Date

Configuration Management ServiceNow Discovery Specialist - Assignment Location

Minimum 3-5 years of experience in ServiceNow

Minimum 1-3 years of experience in architecture or solution driven position

Expert knowledge of enterprise grade workflow or compliance t platforms and their application to complex hybrid cloud and on premise solutions

Demonstrated ability in solution or enterprise architecture

Maintain and adhere to source code, configuration management, release management and software development best practices.

Be responsible for proactive problem and risk management triage and fix defects found in ServiceNow platform, applications, and workflows.

Good knowledge and experience with Web Development (HTML, CSS, Javascript)

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

Experience a firm where wellness matters.

Maintain pace with ServiceNow current versions and capabilities.

Industry experience in Customer Communication Management / Customer Experience / Digital-Mobile Software Solutions

Container Technology & Management: Kubernetes, Docker, Other

Documenting business requirements, solution designs, and technical implementation designs

Highly organized, with keen attention to detail and prioritization skills

Excellent written and verbal communication skills

Able to quickly digest business requirements and new technologies to solve complex business problems

Industry experience in Customer Communication Management / Customer Experience / Digital-Mobile Software Solutions

Container Technology & Management: Kubernetes, Docker, Other

Documenting business requirements, solution designs, and technical implementation designs

Highly organized, with keen attention to detail and prioritization skills

Excellent written and verbal communication skills

Able to quickly digest business requirements and new technologies to solve complex business problems

Understanding of recent technologies in cash management and trade finance

Understand client requirements, identify opportunities to add value using products and services offered by the bank, deliver solutions priced appropriately.

Manage all sales related activities through effective use of workbench/crmx (our crm suite)

Regional heads of ccib coverage/ team leaders of ccib / relationship managers

Manager operations, csg, aml, compliance

Team leaders and team members of product, channels, implementation, marketing, corporate affairs, ol, hr, finance