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Service Desk Level 1 Jobs

Storekeeper 1 [Service New Brunswick]
By CareerBeacon At Bathurst, New Brunswick, Canada
Knowledge and experience working with various computer softwares (Microsoft Office).
A minimum of 3 years of work experience in storekeeping.
Replenishment and delivery of general inventory supplies.
Receive, unpack, sorts, and verify shipments against requisitions and/or purchase orders.
Unload shipments from trucks when required.
Record, file and maintain documentation of supplies received or delivered in a computerized system.
Tier 1 It Service Desk Technician
By Hays At Vancouver, British Columbia, Canada
As ideal candidate, you have the following qualifications:
• Broad technical knowledge of IT
• Work experience at an IT Service Provider is a plus (delivery level)
• Work experience with ticketing applications (Service Now) is a plus
• Knowledge of existing and emerging hardware and software technologies and IT architectures
• Strong analytical, design and development skills including troubleshooting and integration of IT services
Systems Administrator, Level 1 Jobs
By Waterfront Toronto At Toronto, Ontario, Canada
Excellent knowledge of SCCM and Microsoft Intune for software deployment, patch management, and asset management
Deploys, maintains, and troubleshoots mobile devices for users, ensuring they meet organization security standards using a Mobile Device Management system.
Knowledge of remote assistance tools, such as TeamViewer, an asset.
Excellent customer service skills with supporting client needs in a complex technology environment in an on-site helpdesk environment.
Excellent verbal and written communication skills to relay complex technical issues, resolutions, and training to non-technical individuals.
Significant knowledge of server technologies including Microsoft Azure, Active Directory, GPOs, file shares, permissions, PowerShell and networking.
It Service Desk Analyst - Tier 1
By Affinity At Calgary, Alberta, Canada
• Inform management of recurring problems
• Demonstrated IT Service Desk experience
• ITIL certification (Foundation) would be an asset
• Provides tier 1 support to the user community, resolving user queries, incidents, and requests.
• Analyzes and resolves all application software or hardware incidents and requests from end-users
• Accurately logs and tracks incidents and requests from identification through resolution stages
It Service Desk Analyst - Tier 1
By Affinity At Vancouver, British Columbia, Canada
• Inform management of recurring problems
• Demonstrated IT Service Desk experience
• ITIL certification (Foundation) would be an asset
• Provides tier 1 support to the user community, resolving user queries, incidents, and requests.
• Analyzes and resolves all application software or hardware incidents and requests from end-users
• Accurately logs and tracks incidents and requests from identification through resolution stages
It Service Desk Analyst, Tier 1
By Reena At Canada
Takes action to improve own abilities in line with career goals, including volunteering for "stretch" assignments and taking on increased responsibilities.
Willing to help and encourages others to learn new and different parts of their jobs by sharing knowledge, experience and information.
Handling remote connectivity issues and LAN/WAN connectivity issues.
1-2 years of experience in an IT Service Desk environment
Certifications in Microsoft an asset
Other IT certifications an asset
Tester Level 1 Jobs
By Randstad Canada At Nepean, Ontario, Canada
Management and monitoring of test plans for all levels of testing.
Management of walkthroughs and reviews related to testing and implementation readiness.
Supervision of testing in accordance with the plan.
Development of test scenarios and test scripts.
Establishing and maintaining source and object code libraries for a multi-platform, multi-operating system environment.
Establishing software testing procedures for unit test, integration testing and regression testing with emphasis on automating the testing procedures.
Tdp Apprentice - Level 1 (Hrly)
By Boyd Group Services Inc. At Dundas, Ontario, Canada
On-going I-Car, Industry, and OEM Certification Training Programs
Repairs vehicles as per insurance guidelines and Assured Automotive’s quality standards
Inspect, and disassembly the collision area to determine all damages at the beginning of the repair
Repair minor damage to vehicle body panels
Repair or replace interior and exterior parts, electrical components and vehicle accessories
Willingness to support and learn Senior Licensed Technician on repairs
Creative Artist - Level 1
By Pollard Banknote Limited At Winnipeg, Manitoba, Canada
Post-secondary education in Graphic Art design or relevant work experience
An individual with excellent verbal and written communication skills
An individual with the ability to prioritize and manage projects in a fast-paced environment
Strong written and verbal communication skills
Experience within a print environment is preferred
Prepare and send art files
Level 1 Support Personnel / Help Desk
By NLB Services At Canada
Manage help desk software or ticket system
Must possess good communication skills either via phone or email
Location of Work: Remote (Canada / US)
Experience with AS2 communications, preferably Cyclone
Experience reading translation maps and finding data errors
Take on initial telephone or email inquiries from clients
Classroom Facilitator - Level 1
By Surrey Place At Toronto, Ontario, Canada
Knowledge of program planning and case management for children with development disabilities, including knowledge of atypical development preferred.
Knowledge of behaviour management strategies.
Assessing individual children’s skills, abilities, interests, strengths and needs
A combination of experience and education may be considered.
Participate in singing, storytelling, acting, modelling play skills and engaging in play with children.
Address personal care requirements of the child during each session.
It Service Desk Analyst - Level 1
By Extendicare At Markham, Ontario, Canada
Follow all standard operating procedures through the effective use of knowledge management
Knowledge and experience with ITIL framework (certification a plus)
Provide case status updates to management and end-users per service level guidelines
Support end-users in their use of applications such as Microsoft Office, VPN, Citrix, and MDM (mobile device management)
Develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support
Communicate with customers with varying levels of technical and non-technical skills
Help Desk Specialist (Level 1 And Level 2)
By Experis At Mississauga, Ontario, Canada
Strong Interpersonal, stress management and communication skills
2+ Years previous Level 1 or Level 2 Help Desk experience
Ariba experience is strongly preferred
Excellent solution finding and analytical abilities
Passionate about technology and has a thirst for new knowledge in the field
Previous experience creating detailed and easy to follow technical documentation
Architect Level 1 Jobs
By S M Software Solutions Inc. At Victoria, British Columbia, Canada
REQ - 19093 – Architect Level 1
·BMDI - Baxter, Philips, Welch Allyn
·Integration with exterenal registries and applications (i.e. Provincial EMPI)
·Ancillary Solution network connectivity understanding (RHO and Cloud)
Head Of Aml Level 1
By BNP Paribas At Montreal, Quebec, Canada
Experience in a Management position
Manage the relationship with various stakeholders - primarily USFS, Heads of businesses, IG and regulators- and organize relevant governance
Financial Security - Strong knowledge of AML/ KYC, U.S.A. PATRIOT Act, Bank Secrecy Act
Ability to share/pass on knowledge
Knowledge of the English is required.
Strong computer skills including MS Office Suite.
It Service Desk Analyst, Tier 1
By Reena At Thornhill, Manitoba, Canada
Takes action to improve own abilities in line with career goals, including volunteering for "stretch" assignments and taking on increased responsibilities.
Willing to help and encourages others to learn new and different parts of their jobs by sharing knowledge, experience and information.
Handling remote connectivity issues and LAN/WAN connectivity issues.
1-2 years of experience in an IT Service Desk environment
Certifications in Microsoft an asset
Other IT certifications an asset
Laboratory Consultant - Level 1
By Procom At Victoria, British Columbia, Canada
Demonstrate strong interpersonal skills in working regularly with co-workers, other teams, end users, department managers, vendors, and senior and executive leadership.
Experience driving transformational changes in healthcare environments working closely with physicians, nurses, clerks, ancillary department staff, and other key partners.
Familiar with change management/incident management processes.
Minimum 7+ years experience as a clinical or applications analyst, computer technician in a healthcare setting required.
Experience translating future state workflows to Cerner system designs.
Experience in large scale, fast faced healthcare environments.
Building Service Worker Level 1
By City of Victoria BC At Victoria, British Columbia, Canada
Formal Education, Training and Occupational Certification
Closing date May 18, 2023
Building Service Worker Level 1 (5 Auxiliary)
Parks, Recreation and Facilities Department
Work schedule Various shifts, as needed. Must be available evenings and nights.
$30.59 per hour, Pay Grade 3
It Service Desk Engineer (Level 2)
By TalentVault Network Inc. At Toronto, Ontario, Canada
Technical Knowledge, qualifications and experience required:
Contributing to the Change Management and Problem Management processes
IT/Technical qualifications (ideally: Windows 10 MCDST certification, MOS and or MPSA certification, or similar)
Knowledge and experience of Microsoft operating systems, Active Directory and experience with Office 365 & Azure Administration (Exchange, Teams, SharePoint, etc.)
Minimum of 3 years’ experience in a similar role
Previous law firm or professional Partnership experience is preferred
Gymnastics Coach Level 1 (Full Time)
By Canadian Forces Morale and Welfare Services At Petawawa, Ontario, Canada

Who We Are CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. ...

Are you looking for a challenging and rewarding Service Desk Level II role? We are looking for a motivated individual to join our team and provide excellent customer service to our clients. You will be responsible for responding to customer inquiries, troubleshooting technical issues, and providing technical support. If you have strong problem-solving skills and a passion for helping others, this could be the perfect opportunity for you!

Overview Service Desk Level II is a technical support role responsible for providing advanced technical support to customers and end-users. This role is responsible for troubleshooting and resolving complex technical issues, as well as providing technical advice and guidance to customers and end-users. Detailed Job Description Service Desk Level II is responsible for providing advanced technical support to customers and end-users. This role is responsible for troubleshooting and resolving complex technical issues, as well as providing technical advice and guidance to customers and end-users. This role is also responsible for escalating technical issues to the appropriate technical teams and providing feedback to customers and end-users. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve complex technical issues
• Knowledge of computer hardware and software
• Knowledge of network and system administration
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to prioritize tasks and manage time effectively
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network and system administration
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Job Experience
• At least two years of experience in a technical support role
• Experience in providing technical advice and guidance to customers and end-users
• Experience in troubleshooting and resolving complex technical issues
Job Responsibilities
• Provide advanced technical support to customers and end-users
• Troubleshoot and resolve complex technical issues
• Provide technical advice and guidance to customers and end-users
• Escalate technical issues to the appropriate technical teams
• Provide feedback to customers and end-users
• Monitor and respond to customer inquiries
• Maintain customer service records and logs