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Service Centre Advisor Jobs

Technicien Centre De Service
By TEHORA inc. At Québec, Quebec, Canada
Assurer le support de premier niveau en fonction des besoins des usagers et, s’il y a lieu, en escalader les requêtes.
Créer et modifier les accès des usagers et leur profil sur les systèmes informatiques.
Produire, mettre à jour et diffuser les guides et documents de formation et d’utilisation des logiciels d’exploitation et d’application
Explorer, identifier et promouvoir l’utilisation efficace des technologies de bureautique.
Opérer les systèmes de sauvegarde et effectuer des requêtes de récupération de fichiers
Agir à titre de personne ressource pour les divers appareils mobiles.
Director, Hr Service Centre
By The Salvation Army in Canada At Canada
Experience in the development of effective operational and implementation plans, goal setting, team leadership and management.
Strong change management skills, especially related to building relationships and trust, and communicating clearly to facilitate alignment and change.
Alternative combinations of education and experience may be considered.
Deep understanding of data management, HRIS platform technologies (Workday preferred but not required).
Team Management & People Leader
Key Performance & Service level Management
Service Advisor - Contact Centre Trainee Program
By BCAA At Burnaby, British Columbia, Canada
Keeps up-to-date with industry knowledge and competitors’ product offerings
Strong computer skills with basic knowledge of MS Office Suite Products (Word, Excel, Outlook)
Meets all prescribed sales, business-building and retention targets, BCAA and AAA/CAA Member experience goals, best practices, standards and Underwriting guidelines
Maintains a working knowledge of all BCAA Membership and Insurance manuals, best practices, standards, policies and systems
Maintains annual Insurance licensing requirements
2 years’ experience in a Sales and Service environment
Service Advisor - Member Contact Centre
By BCAA At Burnaby, British Columbia, Canada
Keeps up-to-date with industry knowledge and competitors’ product offerings
Strong computer skills with basic knowledge of MS Office Suite Products (Word, Excel, Outlook)
Meets all prescribed sales, business-building and retention targets, BCAA and AAA/CAA Member experience goals, best practices, standards and Underwriting guidelines
Maintains a working knowledge of all BCAA Membership and Insurance manuals, best practices, standards, policies and systems
Maintains annual Insurance licensing requirements
2 years’ experience in a Sales and Service environment
Temporary Full-Time Service Advisor, Member Contact Centre
By BCAA At Burnaby, British Columbia, Canada
Keeps up-to-date with industry knowledge and competitors’ product offerings
Strong computer skills with basic knowledge of MS Office Suite Products (Word, Excel, Outlook)
Meets all prescribed sales, business-building and retention targets, BCAA and AAA/CAA Member experience goals, best practices, standards and Underwriting guidelines
Maintains a working knowledge of all BCAA Membership and Insurance manuals, best practices, standards, policies and systems
Maintains annual Insurance licensing requirements
2 years’ experience in a Sales and Service environment
Coordinator, Enrolment Service Centre (Ac)
By Dalhousie University At Truro, Nova Scotia, Canada
Knowledge of enrolment management practices and student information systems.
Experience in academic records and information management.
Experience supporting applications such as word processing, spreadsheets, and point of sales.
Proven organizational and problem solving skills in a high volume environment with tight deadlines and minimal supervision.
Strong interpersonal and communication (verbal and written) skills.
Experience in customer service and staff supervision.
Customer Support Centre Advisor - Equipment
By Wajax At Laval, Quebec, Canada
Manage Customer Satisfaction with all existing customers by delivering the utmost in customer service.
Develop proposals and quotes based upon client needs, specifications, and product offerings.
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items.
Develop and manage techniques and structure to provide quick and effective responses.
Communicate with customers by email, phone, SMS or other, quickly and courteously; provide excellent service and demonstrate quality sales skills.
Knowledge: Basic knowledge of Wajax’s lines of business including heavy equipment and/or truck & coach.
Centre D’appel – Service De Maintenance
By Recruit Action inc. At Montréal-Ouest, Quebec, Canada
Salaire entre 24-26$/h selon l’expérience.
Poste à temps plein, du lundi au vendredi de jour (8h00 à 16h00).
Poste en présentiel (près de la gare de la Gauchetière, à Montréal).
Possibilité de faire du temps supplémentaire si désiré pour divers remplacements.
Répondre rapidement et professionnellement aux appels entrants provenant des différents bâtiments (au Canada).
Prendre les informations du client ainsi que ses coordonnées et ouvrir un billet et dans le système SAP.
Service Centre Advisor Jobs
By WCG Services At Canada
Effective use of WCG’s Case Management System and other systems and databases
Development of enhanced tools & resources (EO Works, Case Management System)
Ability to pivot and lead change management
Strong customer service skills and ability to overcome objections
Comprehensive and flexible health and dental benefits
For complete job requirements, see the full visit our careers page at wcgservices.com