Register
Recruit Create CV

Senior Customer Advocate Jobs

Customer Service Advocate (Remote)
By Gatestone & Co. At Alberta, Canada
Meet KPI targets as set by management and the client
Punctual, is consistently at work and on time*Experience & Qualifications:*
Understanding and explaining promotional offers to customers and confidently resolving disputes.
Supporting inquiries and offering assistance with client products, services and applications.
Offering entertainment packages and service solutions that add value to the customer and fit their unique lifestyle and financial needs.
Customer Service experience is an asset
Customer Success Advocate Jobs
By Trelleborg Group At Toronto, Ontario, Canada
New customer account management including customer set-up, and credit information
Knowledge of basic business sales and marketing practices
Intermediate or Advanced skill in Microsoft Excel
Knowledge of rubber/plastic products is beneficial
Familiarity with ISO quality requirements is beneficial
Strong written and verbal communication skills
Customer Service Advocate (Remote)
By Gatestone & Co. At Manitoba, Canada

Customer Service Advisor Key Accountabilities Answering inbound calls pertaining to customer service and billing support. Accurately explaining a customer's bill, identifying an overdue balance, ...

Bilingual Enterprise Customer Support Advocate
By Hootsuite At Waterloo, Ontario, Canada
Ability to multitask, attention to detail and time management are essential
Collaborate closely with CSA/CSM and Professional Services colleagues to prioritize the customer experience and streamline resolution of any client concerns
Some practical experience in a product or customer technical support role
Excellent interpersonal, verbal, and written communication skills
Knowledge of ticketing platforms i.e., ZenDesk and Jira is a plus
Experience in a multi-channel environment (Phone/Chat/Email)
Bilingual Enterprise Customer Support Advocate
By Hootsuite At Toronto, Ontario, Canada
Ability to multitask, attention to detail and time management are essential
Collaborate closely with CSA/CSM and Professional Services colleagues to prioritize the customer experience and streamline resolution of any client concerns
Some practical experience in a product or customer technical support role
Excellent interpersonal, verbal, and written communication skills
Knowledge of ticketing platforms i.e., ZenDesk and Jira is a plus
Experience in a multi-channel environment (Phone/Chat/Email)
Customer Advocate Bl Jobs
By Boldr At Waterloo, Ontario, Canada
Work with the external team to stay updated on product and service knowledge
6 months to 1 year of customer service experience (may it be email, phone, or chat support)
Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications
Excellent reading comprehension, verbal, and written communication skills
Strong and effective phone contact handling skills
Intermediate understanding of common Customer Experience best practices
Senior Claims Advocate Jobs
By WTW At Toronto, Ontario, Canada
Assist in the management of claims
Manage, organize, and retain insurance claims records (electronic files), submissions and other correspondence
Manage the appropriate level of resources across the assigned territory
Manage the quality and appropriateness of client service agreements
Key Duties/responsibilities Include, Without Limitation, The Following
Document and communicate claim activity to clients timely and effectively
Customer Success Advocate (Toronto)
By Pigment At Toronto, Ontario, Canada
You have significant experience in customer success, account management, or a similar role within a software/SaaS company
Collaborate with cross-functional teams, including marketing and customer support, to ensure a seamless customer experience throughout the customer journey
You have experience with digital-touch customer engagement strategies, automation technologies, and platforms like PlanHat
You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation
Bonus: skilled in the creation of video or animated content
Drive customer renewals by proactively engaging with customers, identifying opportunities for expansion, and demonstrating the value of continued partnership
Customer Advocate - Remote In Halifax
By ResMed At Halifax, Nova Scotia, Canada
Communicate with legal on prescription requirements (as needed).
Hands on experience with CRM software
Process prescriptions for all sales orders.
Review documents and prescriptions for accuracy.
Make outbound calls to doctors’ offices and take inbound calls.
Make outbound calls to leads to ensure documents are signed and on file.
Customer Support Advocate Jobs
By Sign In Solutions At Vancouver, British Columbia, Canada
Willingness and passion to quickly learn skills and knowledge that you don’t currently possess
Manage outages and advocate the impact internally
Contribute to the SIE knowledge baseKnow when to own issues and when to escalate them
Meet with the hiring manager and other members of the team
Certificate or degree in technology or computer science
1+ years in a support, customer service or technical analyst role
Bilingual Enterprise Customer Support Advocate
By Hootsuite At Ottawa, Ontario, Canada
Ability to multitask, attention to detail and time management are essential
Collaborate closely with CSA/CSM and Professional Services colleagues to prioritize the customer experience and streamline resolution of any client concerns
Some practical experience in a product or customer technical support role
Excellent interpersonal, verbal, and written communication skills
Knowledge of ticketing platforms i.e., ZenDesk and Jira is a plus
Experience in a multi-channel environment (Phone/Chat/Email)
Customer Support Advocate / Full Time (Remote)
By Lumos Stratgy At Winnipeg, Manitoba, Canada
Proactively identify customer needs and suggest solutions to improve their experience
Stay up-to-date with product and service knowledge to effectively assist clients
Strong communication and interpersonal skills
Experience in customer service or a related field is preferred
Competitive salary and benefits package
Provide exceptional customer service to clients through various channels including email, phone, and chat
Full Time / Customer Support Advocate (Remote)
By Bizagility LLC At West Vancouver, British Columbia, Canada
Provide solutions to customer issues and concerns, ensuring a positive customer experience.
Excellent communication and interpersonal skills.
Strong problem-solving skills and ability to think creatively to resolve customer issues.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Prior experience in customer support or a related field is a plus.
Competitive salary and benefits package.
Customer Support Advocate / Full Time (Remote)
By Tech Foorti At Vancouver, British Columbia, Canada
Continuously develop knowledge of company products and services
Strong verbal and written communication skills
Ability to multitask and manage time effectively
Experience working in a customer service or support role is an asset
Respond to customer inquiries through phone, email, or chat, and provide timely and accurate information
Troubleshoot and resolve customer issues in a timely manner