Gestionnaire, Loyauté / Manager, Loyalty & Merchant Experience
By Nuvei At Montreal, Quebec, Canada
Nuvei offers a wide variety of benefits which include:
Oversee and participate in the creation and delivery of training material on new processes and information across Customer Experience
Manage recruitment, scheduling, and cross-training of employees to maintain satisfactory staffing levels
A Long-Term Incentive Plan that creates an opportunity for all employees to financially benefit from Nuvei’s growth.
Key responsibilities include, but are not limited to:
Qualifications include, but are not limited to:
Relationship Manager Chase Merchant Services - Canada
By JPMorgan Chase & Co. At North York, Ontario, Canada
Excellent customer service skills and experience helping merchants with escalated service issues
Cross selling value-added products or services in order to enhance the merchants processing experience.
Participating in proactive campaigns and projects focused on retaining customers and improving merchant experience.
Negotiation and sales skills a definite asset
Professionalism, attention to detail, and creative problem-solving skills
Excellent written and verbal skills (English/French)
(Can) Merchant – Extended Aisle
By Walmart Canada At Mississauga, Ontario, Canada
Strong commodity knowledge and negotiation skills
3 to 5 years of experience in a similar role
Digital acumen with experience in extended aisle merchandising
Responsible for all aspects of extended aisle promotions and partnering with digital marketing for the category.
Provide coaching, and direction to Category Team Analyst and/or Associate Merchants and/or Category Advisors (vendor). Mentor other merchants as required.
Strong collaboration and ability to work cross-functionally.
Global Merchant (Temporary Assignment)
By lululemon At Vancouver, British Columbia, Canada
BA, BSc, BBA, BComm (or equivalent), specialization in Retail or Merchandising Management an asset
Manage and create key franchises and product lifecycle for all styles in assigned product categories including introduction, build and retirement
Responsible for briefing content for packaging, product naming and features and benefits
Minimum five years of Merchandising or Buying experience is required. Vertical retail and/or omni channel experience is preferred
Proficient in Microsoft Office Program and mastery in excel, preferred experience in Merchandising software and in Adobe Illustrator
Strong analytical skills with the ability to interpret multiple data points across numerous channels and market segments
Merchant, Sephora Collection Jobs
By SEPHORA At Toronto, Ontario, Canada
You have some knowledge of the Canadian cosmetic industry and corresponding Health Canada regulations and requirements for product compliance in Canada
Communicate brand priorities, opportunities and key product launches to Sephora Collection education and field sales teams
Partner with the Director and Field Sales Manager to develop annualized store sales planning
4+ years of experience working for a brand, within merchandising or sales
You love tackling problems and using your analytical skills to find solutions
Experience leading and developing a direct report
Merchant Jobs
By Walmart Canada At Mississauga, Ontario, Canada
Strong commodity knowledge and negotiation skills
3 to 5 years of experience in a similar role
Digital acumen with experience in extended aisle merchandising
Responsible for all aspects of extended aisle promotions and partnering with digital marketing for the category.
Provide coaching, and direction to Category Team Analyst and/or Associate Merchants and/or Category Advisors (vendor). Mentor other merchants as required.
Strong collaboration and ability to work cross-functionally.
(Can) Senior Merchant Jobs
By Walmart Canada At Mississauga, Ontario, Canada
Commodity Knowledge and Negotiation Skills are an asset
3 -5 years of experience at a senior buying level
Experience leading special projects and initiatives
Collaborate with E-commerce support teams to ensure that merchandising objectives are supported and aligned with site content and marketing strategies.
Analyze E-Commerce specific KPIs (e.g., traffic, conversion, add to cart, cart abandonment rate, average order volume, etc.)
Merchant (Contract) Jobs
By SEPHORA At Toronto, Ontario, Canada
You have some knowledge of the Canadian cosmetic industry and corresponding Health Canada regulations and requirements for product compliance in Canada
Develop and manage brand relationships, terms negotiations, including margin, testers/damages, training support, co-op, RTVs, samples
Develop and manage assortment and plan promotions, launches, animations for brands within category strategy
Analyze and manage all elements of a category to identify areas of opportunity
Manage fixture/planogram planning and implementation with internal partners
Communicate and partner with the Education Team to develop and execute Brand training needs, and provide in-store support as required
Supervisor, Merchant Experience Jobs
By DoorDash At Toronto, Ontario, Canada
Monitor, review and assess CSAT and NPS responses to identify areas of opportunity and feedback for Merchant Experience Partners.
You have 4+ years of relevant work experience, with at least 2 years of experience managing people.
You have experience achieving deliverables on a small to medium sized team.
You have experience participating in projects.
You have experience pulling data and using data to influence your decisions.
You have knowledge of Salesforce, Chartio, and Excel (can maintain complex spreadsheets)/Google Sheets.
Supervisor, Merchant Experience Jobs
By DoorDash At Montreal, Quebec, Canada
Monitor, review and assess CSAT and NPS responses to identify areas of opportunity and feedback for Merchant Experience Partners.
You have 4+ years of relevant work experience, with at least 2 years of experience managing people.
You have experience achieving deliverables on a small to medium sized team.
You have experience participating in projects.
You have experience pulling data and using data to influence your decisions.
You have knowledge of Salesforce, Chartio, and Excel (can maintain complex spreadsheets)/Google Sheets.
Merchant Risk Underwriter Jobs
By Affirm At Edmonton, Alberta, Canada
1-2 years of experience in assessing merchant risk in a function such as Merchant/Seller Risk Management, Fraud, or Merchant Underwriting
Leverage your knowledge to provide guidance towards the automation/improvements of merchant risk evaluation
Experience reviewing financial statements and/or payment processor statements
Assess various risks and determine credit exposure risk on new and existing merchants to determine an appropriate course of action
Use business credit reports, investigative research tools, and financial market data to conduct risk assessments
Conduct ongoing monitoring of credit, fraud, and dispute/chargeback trends by merchants in order to detect changes and anomalies from expected performance
Merchant Operations Consultant (Grocery)
By Snaplii At Ontario, Canada
5+ years of experience in merchant operations, account management, or a related field, with specific experience in the grocery industry.
Knowledge of industry trends and best practices within the grocery industry
Bachelor's degree in business, marketing, or a related field.
A good communicator, collaborator and team member who looks to fill in gaps and make a difference
Good track record with setting up processes and improving productivity.
Highly motivated problem solver is able to identify issues and provide solutions in a fast-paced startup environment
Merchant Services Sales Executive
By Ministry Brands At Ottawa, Ontario, Canada
Bachelor's degree, or equivalent work experience
Two to three years of relevant sales experience
Basic knowledge of product marketing, client service issues and organization operations
Strong marketing, business development/sales and negotiating skills
Basic problem-solving and decision-making skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Merchant Operations Specialist Jobs
By Snaplii At Mississauga, Ontario, Canada
Background with JIRA, Atlassian, or other project management systems
Work closely with the Business Development Team to integrate new merchants onto the Snaplii Platform
Act as the first touchpoint for all Merchants onboarded to Snaplii
Support ongoing merchant needs and inquiries
Analyze store performance to detect issues, investigate store checkout and gaps in tracking
Implement new initiatives to enhance the tracking reliability of merchants.