Sr. Manager, Customer Care
By McKesson Canada At Mississauga, Ontario, Canada
Manage the team, build strong relationships, and provide ongoing feedback to strengthen the skillset and maximize the customer experience.
Degree or equivalent experience. Typically has 9+ years of professional experience and 1+ years of supervisory and/or management experience.
1 to 3 years’ experience in a leadership role
1 to 3 years’ experience in analyzing data/metrics
Good communication skills and process planning
Proficient with computer skills and Microsoft office tools
Customer Care Manager, Canada
By Allurion Technologies At Ottawa, Ontario, Canada
Experience in consultative telesales (previous experience in working within the Technology industry preferred).
Consumer centric mindset, with the ability to deliver a high-quality end-to-end customer experience.
Advanced communication and organizational skills with high attention to detail.
Additional Benefits and perks dependent on Country of residence
Able to work effectively both as a team and independently.
Empathetic and easy to build relationships of trust with potential patients.
Group Product Manager - Ims And Customer Care (Toronto, On)
By SSENSE At Montreal, Quebec, Canada
Previous experience in Inventory Management system and/or Customer service platforms - either in the e-commerce, Retail or Consulting Industry
Strong stakeholder management skills and ability to lead by influence across functional teams
Experience in cross-functional collaboration with Business, Sales, Finance, Operations, and Technology teams including Data Science, Data Engineer and Developers
Communicate clearly on how each product manager and product contributes to the vision and the role they play
Coach product managers to deepen their product discovery, assess impact and measure at launch
Retain, attract and grow product managers (coach, training) and team
Sales & Customer Care Manager
By Canlan Sports At Winnipeg, Manitoba, Canada

Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus ...

Customer Care Manager Jobs
By MHB Group Canada At Greater Toronto Area, Canada
On top of a respectful salary and health benefits, this firm provides
Supportive leadership focused on team and creating a great work environment
Voted one of the best employers in Ontario.
What you will get out of it
We thank all applicants in advance, but only those shortlisted will be contacted
Manager, Customer Care Jobs
By Regal Rexnord At Langley, British Columbia, Canada
5+ years of working experience as a Customer Service Manager in a high paced company.
Excellent written and verbal communication skills.
Experience with Salesforce CRM & PowerBI preferred.
Mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
Establish customer satisfaction goals/KPIs and coordinate with the team to meet them on a steady basis.
Develop effective customer service procedures, policies, and standards to drive efficiency.
Customer Care Manager Jobs
By Bosa Properties At Vancouver, British Columbia, Canada
Oversee home-owner inspections and orientations, offering the best solution to meet customer needs according to company standards;
Five (5) years of experience with deficiency repairs;
Lead an engaged and high performing customer care team that delivers market leading customer support to our homeowners;
Build an inclusive environment that balances challenge and support for the team through coaching, accountability, and development opportunities;
Effectively collaborate and build relationships with our general contractor, development, and construction groups.
Proven ability to lead and motivate an inclusive team focused on results and learning;
Customer Care Manager Jobs
By Boardwalk At Kitchener, Ontario, Canada

Responsibilities Supervise and Direct Site Staff (Landscape, Maintenance, Cleaning, Security and Customer Care Associates) Liaise with H.R. to fill job vacancies Conduct final interviews for ...

Manager, Customer Care Jobs
By Hydro One At Markham, Ontario, Canada
Experienced in building and maintaining effective teams, fostering collaboration and cooperation with internal staff and vendors
Accountable for incorporating best in class processes into program delivery such as: Customer Intelligence, Customer Satisfaction
Develop customer delivery sustainment program objectives and strategies in support of broader corporate financial and customer goals.
Work closely with service providers and Information Technology (IT) staff to facilitate required changes.
Providing leadership to subordinates so that they collaborate competently, and with full commitment with each other in pursuing the goals set:
Translating the Department's goals and objectives into a direction which guides the operation of the business communicating that direction to staff
Logistic And Customer Care Specialist
By Sense Arena At Whitby, Ontario, Canada
Customer service-oriented and excellent communication and problem-solving skills.
Hockey or Tennis knowledge and network preferred.
Assist with identifying problematic issues and concerns & help resolve them.
Shipping of the CA orders, taking care about stock and inventory.
Ability to reply to technical questions about the products - hockey and tennis.
Support our Business Development team on assigned accounts to promote high levels of customer engagement, satisfaction, and product demos.