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Renewals Manager Jobs

Subscriptions & Renewals Coordinator (1-Year Contract)
By March Networks At Ottawa, Ontario, Canada
SAP experience in Order Management (SD) is required
Generate all transactions related to subscription services invoicing and renewals in SAP as related to our overall order management processes
College diploma or equivalent combination of education and experience
Salesforce (Sales Cloud) experience is required. Knowledge of SF Workflows and SF Report Builder would be an asset
Functions independently and makes decisions with regards to daily activities with direction from Department Manager
Strong knowledge of MS Office (Word, Excel, PowerPoint)
Renewals Specialist Jobs
By Softchoice At Oakville, Ontario, Canada
Organization, time management, and detail-oriented capabilities
We offer hybrid and remote working opportunities.
Manage the beginning of the sales cycle for each renewal opportunity and work closely with our internal sales team.
Identify process improvements that will improve our customer experience and assist with projects driving system and business enhancements.
2-4 years of business experience, with a strong preference for experience in the technology industry, reseller or distributor
Salesforce and SAP experience would be an asset
Subscriptions & Renewals Coordinator (Ottawa On)
By March Networks At Ottawa, Ontario, Canada
SAP experience in Order Management (SD) is required
Generate all transactions related to subscription services invoicing and renewals in SAP as related to our overall order management processes
College diploma or equivalent combination of education and experience
Salesforce (Sales Cloud) experience is required. Knowledge of SF Workflows and SF Report Builder would be an asset
Functions independently and makes decisions with regards to daily activities with direction from Department Manager
Strong knowledge of MS Office (Word, Excel, PowerPoint)
Manager, Renewals (Bilingual) Jobs
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Minimum 2 years people management experience
Completion of a post-secondary degree commerce/finance related field or comparable mortgage related experience
Developing the team members’ skills and confidence levels in delivering quality conversations via phone and email
5 years’ experience with sales or customer service
Demonstrated leadership and coaching skills
Established and meticulous organizational skills
Customer Success Manager - Renewals
By Creyos (formerly Cambridge Brain Sciences) At Toronto, Ontario, Canada
Metrics & Reporting: Report on renewals pipeline to Management as required with the expectation of getting forecasts to 90%+ accuracy.
Relationship Management: Foster positive client relationships in order to create a loyal client base.
Get access to comprehensive benefits. We pride ourselves on offering benefits covering medical, dental, vision, mental health, wellness and more.
The skills and experience we are looking for:
Identify efficiency opportunities and build out new processes that deliver a superior renewal experience for our customers.
Manage documenting all renewal processes and sharing with team members as required.
Supervisor, Renewals Jobs
By Softchoice At Toronto, Ontario, Canada
Be a subject matter expert on transactional renewals, the renewals lifecycle and renewals management
Proven customer service skills and demonstrated customer experience mindset
We offer hybrid and remote working opportunities.
Supervisor a team of Renewals Specialists and ensuring team coverage is aligned to business requirements
Provide on-going guidance and knowledge sharing with Renewals Specialists through regular one on ones
Assess and identify any knowledge gaps and provide coaching/feedback as required
Renewals & Growth Manager Jobs
By Benevity At Calgary, Alberta, Canada
Strong process management, financial acumen, and contractual negotiation skills
Track and manage renewal and upsell forecast weekly
Manage, foster and grow relationships at the executive level with high visibility, key clients
Collaborate across functions- such as sales, RevOps, and CSM- to deliver seamless experiences for clients and drive business outcomes
Minimum 5 years account sales experience in SaaS
Proven executive presence and resolve as well as strong communication skills, ability to articulate and sell a vision internally and externally
Renewals Specialist Jobs
By Fortra At Canada
Perform additional duties and projects as assigned by management.
Four-year degree preferred; minimum one year customer service experience or equivalent education and experience
Manage the renewal process, from quoting, internal approvals, through to ensuring the Order is processed correctly.
Weekly forecast to Senior Customer Operations Manager on bookings and losses.
Minimum of one year experience in Microsoft Word and Excel required
Must be able to manage and prioritize multiple tasks
Renewals Specialist Jobs
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
Keep monthly portfolio spreadsheets up to date and available for review by management upon request
Efficiently and accurately complete any additional projects and tasks related to SFR Renewals that may be assigned by management
Working knowledge of residential mortgages and processes, and thorough understanding of products offered by Equitable
Completed post-secondary program in a related discipline and/or 2-3 years of experience in a related field
Superior interpersonal and communication skills, both written and verbal
Strong decision making and problem solving abilities
Associate Manager, Renewals Administration
By EQ Bank | Equitable Bank At Toronto, Ontario, Canada
1-3 years people management experience
Excellent oral/written communication, relationship management, and time management skills are a must.
Rapidly triage and escalate complex issues to management for resolution.
Efficiently and accurately complete any additional projects and tasks related to SFR Renewals that may be assigned by management
Must be able to operate effectively within a fast-paced environment with tight time frames which are closely scrutinized by Senior/Executive Management.
Product knowledge of residential mortgages, processes, and thorough understanding of products offered by Equitable Bank
Software Renewals Specialist Jobs
By Computacenter At Toronto, Ontario, Canada
Minimum Five years experience in contract management/software renewals
Management and tracking of revenue, profitability and rebate funding that is relevant to the software line.
Enlists the support of sales, partner management, sales operations, discipline and Management needed to support your product line initiative.
WE OFFER A GREAT BENEFITS PACKAGE!
Manage documenting all renewal processes and sharing with team members.
Coordinate educational activities and training for the team.
Renewals Account Representative Jobs
By OpenText At Richmond Hill, Ontario, Canada
1 – 2 years’ experience working in a sales oriented, lead generation or renewals environment
University/College degree within a related discipline or equivalent work experience
Goal-oriented, positive, a self-starter, with strong attention to detail and analytical skills
Proven experience working in a fluid environment that is ever growing and changing
Maintaining and updating reporting systems used for research and providing accurate forecasts within a sales support territory
Cultivating strong business relationships with the Account Executives and other stakeholders
Renewals Manager (Smb) Jobs
By Salesforce At Toronto, Ontario, Canada
Renewal Revenue Quota: Directly responsible for renewal contract opportunities, revenue, and renewal rates for assigned territory.
Multi-year Renewal Quota: Responsible for opting customers into multi-year contracts, embracing negotiations and driving increases in multi-year renewal revenue.
Driven. Willing to go above and beyond with a strong work ethic; self-directed and resourceful.
Problem Solver. Able to clearly identify a problem, propose a solution, and resolve the issue.
Detail Oriented. You handle details accurately and in a timely manner.
Sales Professional. You focus on retaining customers as well as find opportunities for extended terms and additional license growth.

Are you looking for a challenging and rewarding role in Renewals Management? We are looking for an experienced Renewals Manager to join our team and help us drive success in our business. You will be responsible for managing the renewal process, ensuring customer satisfaction and retention, and developing strategies to maximize renewal rates. If you have a passion for customer service and a drive to succeed, this could be the perfect opportunity for you!

Overview:

A Renewals Manager is responsible for managing the renewal process for a company’s products and services. They are responsible for ensuring that customers renew their contracts and subscriptions on time and in accordance with the company’s policies. They also work to increase customer satisfaction and loyalty by providing excellent customer service.

Detailed Job Description:

The Renewals Manager is responsible for managing the renewal process for a company’s products and services. This includes ensuring that customers renew their contracts and subscriptions on time and in accordance with the company’s policies. The Renewals Manager will also work to increase customer satisfaction and loyalty by providing excellent customer service. They will be responsible for developing and executing strategies to increase customer retention and loyalty. This includes developing customer segmentation strategies, creating customer loyalty programs, and providing customer service support. The Renewals Manager will also be responsible for tracking customer renewal rates and analyzing customer data to identify trends and opportunities for improvement.

What is Renewals Manager Job Skills Required?

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to develop and execute customer retention strategies
• Ability to analyze customer data and identify trends
• Knowledge of customer segmentation strategies
• Knowledge of customer loyalty programs
• Knowledge of the renewal process

What is Renewals Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• At least 3 years of experience in customer service or customer retention
• Experience in developing and executing customer retention strategies
• Experience in analyzing customer data
• Experience in developing customer segmentation strategies
• Experience in developing customer loyalty programs

What is Renewals Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer segmentation strategies
• Knowledge of customer loyalty programs
• Knowledge of the renewal process
• Knowledge of customer data analysis

What is Renewals Manager Job Experience?

• At least 3 years of experience in customer service or customer retention
• Experience in developing and executing customer retention strategies
• Experience in analyzing customer data
• Experience in developing customer segmentation strategies
• Experience in developing customer loyalty programs

What is Renewals Manager Job Responsibilities?

• Develop and execute customer retention strategies
• Track customer renewal rates and analyze customer data
• Develop customer segmentation strategies
• Create customer loyalty programs
• Provide customer service support
• Ensure that customers renew their contracts and subscriptions on time and in accordance with the company’s policies
• Increase customer satisfaction and loyalty by providing excellent customer